Arizona genelinde Check-up Merkezi alanındaki 27 klinik ortalama 4,0 alıyor. Bu klinik 4,4 ile o ortalamanın belirgin şekilde üzerinde. Ancak çoğundan daha az belgelenmiş — bölge ortalaması 2.243 iken 1.147 yorum. Daha az ziyarete dayanan bir puan, daha oturmamış bir puandır.
Bu kliniğe burada henüz yorum yapılmamış. İlk siz yazabilirsiniz.
Chris Moss - Mentor
The scheduler who helped me book this appointment repeated several times that I needed to arrive 15 minutes early. I arrived twenty minutes early and the door was locked. I waited five minutes ( in nearly 100 degree sun) and knocked. No answer. I waited another five minutes and knocked again. The receptionist came to the door, “you’re early. We don’t open till 8:30.” She had no intention of allowing me in. I asked if I could wait inside. Reluctantly, she allowed me in. I promised to wait till 8:30 and allow her to finish her morning preparation. She asked if I had my id and insurance card. I said yes and sat down to wait. A few seconds passed and she said “I’m waiting for your id and insurance card.” I said “oops! I thought you were going to use this time to prepare for your day?” “ You’re here now.” Never a smile. Never a please and thank you. I felt like I was being punished for arriving at the time the scheduler told me to get there. I clearly upset the receptionist. I don’t even remember the X-ray tech.
It not the easiest process for x-rays. No appointment meant trying to get in at a good time, while mission work. I went to one location and they said the same person does 2 things and they were booked up all morning. So tge sent me to another location and they even put me on a list… Don’t k ow how since there are no appointments for x-rays. But I got there and there was a sign in the door that said “no x-ray technician today”. Sine they actually had not opened yet, I stated to wait until they opened to see if they had an x-ray tech and they did. Once I was in there, they were very nice and it was quick. Thank you.
Tried a walk in for an x-ray at one location when the app stated only 1 person was waiting. The lobby was full of people, perhaps only one of them was there for an x-ray, but there was only one technician doing both x-rays and scans, therefore I would have to wait. Went to another location, where I had an x-ray quite quickly. At the end of the x-ray, they said bye. I asked how long for the results. They said about a week. And they let me walk out. Speaking to the doctor afterwards who ordered my X-ray, the prescription stated that I was supposed to leave with an x-ray cd. I did not know this, so I had to go back again and wait for them to make a cd of my x-ray. Overall, just got a feeling they didn’t care much.
Very friendly and fast. Only comment is they could clean the floor in back more often very dirty in back when getting X-ray and I was bare foot getting X-ray on foot. Cleaner floor is definitely recommend. To many germs that go around in medical centers .
I showed up and checked in for a chest X-ray at the Ahwatukee north location when they opened at 8:30..after being there 10 minutes a technician came out and stated that no X-rays were going to be done cause she had to go to the 46th street location in Chandler. I was told that they would check me in at that location if I wanted to go there. I was confirmed via text that I had an appointment for 9 am. Got to the other location and checked in there. After being there for 20 minutes got an updated time of 9:30...by 10:00 they still hadn't called us in for the X-ray so I checked at the front desk. The gal stated that bone density X-rays took priority over standard X-rays and it would be another 40 minutes before they could see us but told me I could go back to the first location I had just come from cause they had no wait. I told them I had come from that location and that the technician had come to this location...she stated that they were back there now. Needless to say after frustrating running around...it took 2 hours to get a 5 minute X-ray! It was one of the worst experiences I've had at Simon Med!
Set an appointment via phone and gave all needed info. Online system confirmed my appt for check in and asked for same info. Showed up 15min early and asked to fill out and provide the same information. Watched people walk in after me and being seen. Asked why I am not being seen after waiting 30 minutes after scheduled appt to be told my visit is walk in only...
Why did I set an appointment then.
Year after year this company drops the ball, delays, miss bills and still is in business. Monopoly at its best.
Front desk staff was very unapproachable and unfriendly. When I checked online, the wait time showed about 10 minutes, but we ended up waiting for nearly an hour which was very frustrating!
One star because the XRay tech was the only friendly and welcoming person in the facility.
I arrived at this location yesterday after having it set up as the location for an MRI I was to have. This had been confirmed THREE TIMES beforehand. The first two, by whoever does the intake over the phone. In those cases, it was by two different individuals within a day of each other. They confirmed this location. I was then contacted by a nurse a few days prior for another intake and she too confirmed this same location.
However, when I arrived, I was told (rather rudely) by the receptionist that they did not do MRIs and I was told to go to another location. When I tried to explain to her what I just described, she would not let me get a word in and continued to interrupt me. At no point did I raise my voice or at in a hostile manner. (There were other guests in the lobby would could corroborate this). Despite my remaining calm the woman would not let me get a word in until finally I had to ask her to please stop and let me get a word in.
It was bad enough I had to go on an odyssey that required being rerouted twice before finally being sent to a location that could do my MRI. But I did not appreciate being treated in such a rude and unprofessional manner when there was no call for it.
