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Niamh os
I was recommended this clinic by my mother who is a nervous patient so I knew they must be good if she was impressed by them. I Attended Dr Laura recently for an extraction, implant and crown. I had a few different appointments for all of the above, all of which I was very happy with.
The receptionist was always very accommodating & Niamh the dental assistant was lovely, clearly detailing the procedures and payment plans so I was clear on everything.
The extraction was painless & the implant itself a breeze. Recovery was great. Dr Laura is very professional & puts you at ease. Highly recommend.
Also the clinic itself is handy with the shopping carpark. Very calm & chill environment within the surgery. Thank you to staff at KBM.
I visited this clinic for the first time two weeks ago, and as someone who’s usually nervous about going to the dentist, I was pleasantly surprised by how wonderful the entire experience was. The receptionist was incredibly kind and helpful, making me feel at ease right away. Dr. Eve McAuliffe was excellent — she took great care with my teeth, especially since I’ve had some previous issues, and explained every step of the process to keep me comfortable and informed. She even went the extra mile by referring me to a specialist and clearly outlining the treatment I might need, with my best interests in mind. Truly a fantastic dentist — I highly recommend her!
I’d like to share my experience to help others.
First, I want to say that I really appreciate the kindness of the receptionist — she was very polite and accommodating. I have difficulty communicating over the phone, especially because I’m not a native English speaker and sometimes don’t fully understand everything. It’s 2025, and I was surprised that appointments can only be scheduled by phone at this clinic. I thought my appointment was on a Thursday, and I crossed the city — almost 2 hours — to get there, only to find out it was actually booked for the following Thursday. Thankfully, the receptionist was kind enough to fit me in on the same day, which I was very grateful for.
However, I was quite disappointed with the dental cleaning itself. The dentist was friendly, but the cleaning felt extremely rushed. Only the front teeth, both upper and lower, were cleaned — the sides were completely skipped. The treatment I paid for also included polishing, which was not done, and if it wasn’t necessary, no explanation was given. After the appointment, I went to the bathroom to check my teeth in the mirror and saw plaque and tartar still clearly visible on the lower side teeth.
This is the reason for my low rating. If the fact that I was a last-minute addition affected the quality of the service, I would have preferred to reschedule or even ask for a refund. I hope this feedback helps improve the experience for others in the future.
Great experience with KBM dental. Originally went to the team in 2017/2018 for general check up & decided on composite veneers (2). After 5 years I’ve had them replaced and refreshed (4) with Dr. Ariba & the team and they did such an amazing job! The girls are lovely and v accommodating with appointments etc. Delighted with the results & also received a follow up call a day later which is a lovely touch :). Would recommend the team to anyone 🙌 Thanks girls!
Similar to a previous comment. Teeth cleaning felt rushed, short lived and was not thorough. Dentists and staff all great. Maybe I’m used to Canadian teeth cleaning. Bought a teeth cleaning offer from Groupon. Felt the offer was only to get you in the door for other treatments. I got a filling the following week. No problem with that. Good quality work.
I recently had the pleasure of undergoing dental implant surgery at KBM Dental, and I couldn't be more satisfied with the results. From the initial consultation to the final restoration, the entire process was seamless and stress-free.
The team at KBM Dental was incredibly professional, knowledgeable, and compassionate. They took the time to explain the procedure in detail, addressing all of my questions and concerns. The surgical process itself was remarkably comfortable, thanks to their expertise and gentle approach.
The healing process was smooth, and I was impressed by the quality of the implant restorations. My new teeth look and feel completely natural, giving me back the confidence I'd lost. I'm so grateful for the exceptional care I received at KBM Dental and would highly recommend them to anyone considering dental implants.
I couldn't be happier with my dental implants! Dr. Laura and their team were absolutely amazing. The procedure was painless and the results are incredible. My new teeth look and feel completely natural. I highly recommend them to anyone considering dental implants.
All my family attend KBM (even my daughters who live aboard when they are home). The service is professional and caring in equal measure. Every member of the team are a pleasure to meet and ensure that you are well cared for and concerns alleviated. I recommend visiting KBM Dental for all your dental requirements
