England genelinde Diş Kliniği kategorisinde listelediğimiz 424 kliniğin ortalama puanı 4,8. Bu klinik 4,6 ile bu alanın uçlarında değil, ortasında. Ancak çoğundan daha az belgelenmiş — bölge ortalaması 685 iken 414 yorum. Daha az ziyarete dayanan bir puan, daha oturmamış bir puandır.
Bu kliniğe burada henüz yorum yapılmamış. İlk siz yazabilirsiniz.
Valeria Maxwell
I've been a patient at Perfect Smile since 2016, and my experience has been nothing but joy and deep gratitude. Every dentist I've seen here is a true professional. For the past year, I've been under the care of Dr. Yara she is exceptional: incredibly attentive, caring, and has truly golden hands.
The reception team is always wonderful — they genuinely smile, find appointments quickly and efficiently, no matter what. The clinic itself is spotless, modern, and beautiful. When a toothache strikes, they always manage to fit me in the same day.
Words can't fully express how thankful I am. If every place worked with this level of dedication and warmth, the world would definitely have more happy people.
I’ve been coming to this dental practice for nearly two years now, and I honestly can’t recommend it highly enough. Every single visit has been a great experience.
The whole team are incredibly friendly and welcoming, from the front desk right through to the dentists. You’re made to feel at ease from the moment you walk in, which makes such a difference.
The care and professionalism are outstanding. Everything is always clearly explained, and you never feel rushed or unsure about what’s happening. I always leave feeling well looked after and confident in the treatment I’ve received.
It’s rare to find a place where you’ve never had a bad experience, but this is genuinely one of them. Such a lovely team and I wouldn’t hesitate to recommend.
If I could give zero stars, I would. The service is terrible, getting an appointment on the NHS as a patient is near to impossible.
The receptionists are rude and off putting both over the phone and in person. It’s like they’re bothered if you ask a question or just by your presence. Just not competent at all. Wouldn’t recommend.
I had a broken bracket from my internal braces so I thought I’d go here and get it fixed, they initially lied to me and told me come in and we can see if it is covered by the NHS. It was a ploy to get me to book. I booked and came in October. The receptionist very promptly said that it is not and it most definitely will require payment. Again - misinformation on their part. I stayed anyway and thought let me give it a chance since they have so many good reviews.
The bracket they glued back on broke within about 2 months, I called them up to see if this broken bracket they were meant to fix would be fixed again since their work didn’t help. I was told no, you’ll have to pay again despite being given multiple reassurances at the appointment that if there’s any issues just come back and we’ll fix it, that it’s under a guarantee and to not worry.
Now they’re touting this ‘your treatment plan says to get retainers’ - which was what the dentist was promoting me to get under their service.
It’s all just about cash grabs and promotion of more services. They all lack competence right down to the reception staff. The dental room is also tiny and cramped.
Awful awful awful. I will be going back to my original dentist (which I only didn’t go to initially because they were far from me).
Would 100% not recommend. Just another cash grabbing invasilgn pushing dental office with rude receptionists.
It’s best to book with a dentist who has well-established reviews. Unfortunately, I booked with a dentist at this practice who had very few reviews at the time (something I didn’t check beforehand). He appeared both inexperienced and extremely heavy-handed in his treatment.
I’ve never experienced lasting nerve or jaw pain from a composite filling before, but after my first treatment here I had pain for over a month, including sharp pain through my jaw when moving quickly.
I received two fillings at this practice. Before proceeding with the second filling, I raised concerns about the pain from the first procedure, but I was reassured that it was likely a one-off issue.
During the second composite filling, the dentist cut into the gum line. Despite rinsing with saline several times a day and maintaining good oral hygiene, the area became infected.
I requested a second opinion from another dentist within the practice and was told this would be arranged. However, when I arrived, the appointment was with the original dentist again. 😐
After I sent before-and-after photos showing inflammation and gum recession around the affected area, I was told I would need to pay for another appointment.
I eventually sought a second opinion from a different dental practice that I trust. The new dentist advised that it was likely the gum line had been cut during the procedure and that this should have been communicated to me, as most dentists would normally explain this to a patient. They also felt the inflammation should have been properly assessed by the original practice.
I continue to have gum recession in that area, and the gum has not grown back. I’m concerned this may lead to further dental problems in the future.
I had a great experience with Heather. She recently did a couple of fillings and two crowns for me, and the whole process was handled with real professionalism and care. She explained everything clearly, made sure I was comfortable throughout, and the final results are excellent. The work feels natural and looks great. I really appreciate the attention to detail and the friendly, reassuring approach. I would definitely recommend Heather to anyone looking for a skilled and trustworthy dentist.
Great service -- and remarkably called late Friday to receive an emergency appointment first thing Monday morning. Was dealt with in a very efficient and friendly manner. Excellent service from reception through to being treated very well. I left feeling comfortable that I received the best possible service, and good advice for future necessary treatment. Everything was explained in an easy to understand way and clearly displayed in real time on a screen in the treatment room. Highly recommended!
My first visit to Perfect Smile Richmond, to see a Dentist ( for NHS fee paying) A warm welcome at reception. I had a very thorough examination, with complete visual inspection, multiple images taken of the inside of my mouth, to assist with explanations of the condition of my teeth and gums along with standard x-rays and a 360 x-ray. Clear and very detailed diagnosis and treatment options, both private and NHS were provided in a non- hurried way, so I was able to consider the choices. I will needed several further visits for work in the future but on today's experience I am happy to proceed with them.
What a day we had here!
Came in as an emergency appointment, little one had had a filling not more than 3 months ago and its fell out badly, hes been in pain all weekend. Dentist advises the tooth needs to be removed ASAP, but they can’t do it at this dentist (???) so he would refer me to a children’s dentist in Sheen. He writes a prescription for an antibiotic because well look at the size of his cheek, so we leave to go to the pharmacy and the pharmacist immediately tells us this dosage doesn’t exist and we had to go back and get him to rewrite the prescription. on the way back, we get a phone call from the receptionist saying they have referred us to a dentist in Acton and the appointment is in eight weeks time. EIGHT WEEKS TIME when my boys face looks like this and hes in extreme agony. we get back to the dentist they write us another prescription and he asks what was wrong with it, I tried to explain and he wrote it again, we left go back to the pharmacy and wow, it’s wrong again. The pharmacist phoned the dentist and ask them if they can email a picture of it so we don’t have to go all the way back because he actually has a heart and could see how much pain my little one was in and didn’t want me to drag him back to the dentist , the dentist said yes he will do that now and hung up . and we waited in the pharmacist for around 30 minutes to which the pharmacist then says I keep checking but we have nothing so I would phone them to see what’s happening, which I did I phoned and they said “oh yes, we can’t actually do this so you have to come back in to get it”, like after 30 minutes?! even my 7 year old was crying his eyes out saying ‘why arent they doing it properly?!’
By this point, it’s been three hours and I have to pick up the smallest one from nursery , I get a phone call saying the new prescription is ready to pick up, we go back to the dentist and the receptionist has no idea what I’m talking about so the prescription wasn’t ready and of course we had to wait again, dentist comes down and says yes see you told me to write this. I knew it was wrong. Sorry sir but YOU are are the dentist YOU should know how to write a prescription that is not my responsibility! And he asked if i had phoned the other dentist for the referral to which I said well we can’t wait eight weeks and go to Acton and he said ‘where did you get that from? I said Sheen’ , to which I told him your receptionist told me that, and he was very confused, the communication in this place is shockingly bad!
so I spent four hours in total in 38° heat dragging my poor seven-year-old in agonizing pain and a three year-old around in the car between pharmacist and dentist to try to get a prescription to ease his pain. We eventually went to Roseneath a nearby dentist in an emergency and they pulled it out there and then could not fault their service!
So thanks for not giving 2 cents about the care of my 7 year old, hes now traumatised to come near this dentist!
