New York genelinde Özel Hastane kategorisindeki 24 klinik kendi arasında 3,5 ortalıyor. Bu klinik 3,2 ile bunun altında. Arkasındaki verinin azlığıyla birlikte değerlendirmek gerekir: 1.810 bölge ortalamasına karşı 919 yorum.
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The beds in the Children’s ER had no bed sheets !!! The beds were dirty, I felt like I’m in a third world country. In a hospital, sanitary conditions should be non‑negotiable, especially in pediatrics. This hospital is dirty, the staff are negligent to even allow for this happen. Disgusting 🦠 just UNBELIEVABLE !!
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Specifically reviewing LIJMC ambulatory building F on June 10th, 2026. I was told to be there at 9:45. They were delayed and did keep us up to date. Mika was extremely kind and lmk she would keep me updated. When I was taken to a bay around 11-11:30, Julie was kind and helpful. I was not brought in until 2ish for the surgery. While waiting, the staff was kind and patient even though I was a bit grumpy due to the wait, not having eaten since 7 the evening before and not having coffee in the AM which caused a headache. Everyone in this area was nice and a floor manager came over to apologize for the delay. Now, let’s get to the post op staff. While the male nurse seemed genuinely concerned that I was in agony from the painful and burning stitches, the two female nurses on staff were about as unsympathetic as they come. Their goal was to rush me out, sit me up, dress me, despite my many appeals for more meds for the pain. They were both condescending and did not help me even though I was begging for pain meds. It did not matter that I said I was at a 10-13 level pain from the stitches. I was crying out “Help me, put me out again, I can’t take this pain, it’s burning!” I was pleading for help and you know what they did? They brought my husband over to visit. I had to say “No! I can’t see him. Take him back. Please help me!” I was finally given more dilaudid and then fentanyl. Finally the pain subsided to a 7-8 where I could leave. I don’t know their names but I hope the hospital looks them up and tells them that they have 30 plus more years til they can retire and they had better take some training courses on when and how to respond to patients expressing that we are experiencing a 13 on the pain scale. Gabrielle A. Winsberg Mangot
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I am beyond disappointed with the care my 11 year old niece received at this emergency room. We arrived around 1:00 am. after she suffered a serious fall and was in significant pain. We remained there until approximately 5:00am. and during that entire time she was never evaluated by a doctor. The only thing that happened was that someone at the front desk gave her tylenol after asking seveal times. Despite the fact that her injury was visibly serious and her collarbone appered deformed, no sense of urgency was shown. We repeatedly waited for updates, but no doctor ever came to examine her. When we finally told the staff we were leaving to seek medical attention elsewhere because she had still not been seen, the response was essentially, "Okay, do your thing". There was no concern, no attempt to have a provider assess her before leaving, and no effort to help us understand the delay. We later went elsewhere and learned that her clavicle was broken. Looking back, it is extremely upsetting to think that a child with a fracture sat in pain for hours without being evaluated by a physician. I understand emergency rooms can be busy, but basic communication, compassion, and timely evaluation of an injured child should be expected. Based on this experience, I would not recommend this facility.
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I was not the best patient, I was irritable and hard to deal with, however the staff there was very very nice to me and did everything to make me at ease. I want to apologize to a great team and Doctor who did a wonderful job and treated me very well. Everyone involved was extremely nice to a patient who was not so good. Plus they did a great job with surgery and healing. i would recommend this hospital and staff to anyone. Thank You all.
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My son was in the hospital from Sunday 04/24 until today. I am truly grateful for everyone who took care of him. Emergency Department, Behavioral health,Doctors,Nurses and PCAs and Security 5th floor North. I cannot thank all of you enough. And the most important part is that all of understood him. Thank You all again ❤️ I give you all 100 stars.
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Why did it take over an hour to discharge my husband??? I left work as soon as he called me and sat for an hour & a half. BTW shouldn't the surgeon call the patients wife and tell them what the did? Well your urology department needs help. 9 tower needs help. The nurses can't tell you what the CT scan is for. Goong down the tubes. Maybe the corporation shouldn't own so many hospitals. Your service stinks
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I am formally expressing serious concern and outrage regarding the conditions at LIJ Children’s Pediatric Emergency Department. What my family experienced is not simply disappointing—it reflects a systemic failure in leadership, operations, and basic patient care standards. LIJ was once a trusted institution for my family. It represented excellence, dignity, and compassion. That reputation is no longer aligned with reality. During two recent visits with our toddler, we were registered, triaged, and then placed in a hallway where sick children were being treated on stretchers in full public view. This was not an isolated overflow situation—it appeared to be routine practice. There was no privacy, no dignity, and no environment suitable for pediatric care. Children in distress were exposed in corridors while families were forced to endure chaotic and overcrowded conditions. Let me be clear: this is not a minor inconvenience. This is a failure of patient care standards. At one point, large garbage bins were being wheeled directly past bedside areas where children were receiving care. This raises serious concerns about infection control, environmental safety, and overall operational awareness. No parent should have to question whether the care setting itself is contributing to risk. It is unacceptable that a pediatric emergency department operates in a manner where hallways become treatment areas. This reflects deeper issues—poor capacity planning, inadequate staffing, and a troubling lack of accountability from leadership. What is most alarming is that these conditions appear to be normalized. This situation raises serious questions about compliance with standards set by the New York State Department of Health and The Joint Commission, both of which establish clear expectations around patient rights, privacy, infection control, and safe care environments. Based on what I witnessed, it is difficult to understand how these conditions align with those standards. Treating pediatric patients in hallways without privacy, exposing them to unsanitary and chaotic conditions, and failing to provide an environment conducive to safe and dignified care should warrant immediate review and intervention. If this is considered acceptable under current operations, then there is a serious breakdown in oversight. Quite frankly, I have seen veterinary facilities provide more structure, cleanliness, and respect in their care environments. That comparison should be unacceptable for any institution claiming to deliver premier pediatric care. This is a direct call for accountability: Where is the leadership oversight? Where are the operational safeguards? Who is responsible for allowing pediatric patients to be treated in hallways without dignity or privacy? What corrective actions are being taken to ensure compliance with state and national standards? Families do not come to LIJ in moments of crisis to be processed through a broken system. We come expecting care, order, safety, and humanity. Until there is clear acknowledgment and immediate corrective action, I cannot recommend LIJ Children’s Pediatric Emergency Department to any family. This experience has fundamentally broken trust. If these conditions persist, I am prepared to escalate this matter formally to the appropriate regulatory bodies to ensure accountability and patient safety. Leadership must act—and act immediately.
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I have been on the phone waiting for one hour and six minutes calling from Atlanta. I finally gave up. My question would have lasted no longer than 30 seconds. I'm sure even the hospital staff would agree this was far too long a wait. I understand busy but today's phone systems are very efficient, sometimes you have to hit the hold button to better handle the high volume of traffic. I'm writing based on 25 years experience on a high traffic system. I called back but same thing. Honestly I don't know what to do.
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