The 14 clinics listed under Private Hospital in Texas average 3.8 between them. This one is rated 3.1, which is under that. It is less documented than most, though — 1,376 reviews, where the local average is 2,132. A rating on fewer visits is a less settled one.
Opening hours
Mon
24 hours
Tue
24 hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
Today
24 hours
Highlights
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible parking
Wheelchair-accessible toilet
Parking
Paid car park
Paid street parking
Payment
Credit cards
Debit cards
NFC mobile payments
Service options
On-site services
Location
Patient reviews
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Thtmoongoddess
From the moment I showed up in pain I was yelled at by security to move bc there was traffic unknown to him that I could not move below the waist. He then got mad that he had to get a wheelchair for me saying I did not know you needed one. Well the first thing he said was move.
Next was the intake nurse male names Christopher was the most rudist inhospitable nurse I encounter next. I was in extreme pain and had my is in my bag he was like well get it. It was difficult for me to move and when I turned to see him I caught him rolling his eyes and aighing bc I again wasn't moving fast enough from him. Literally had tears in my eyes and there was no empathy at all. I felt embarrassed being hurt but what toos it off? After seeing him I wait in the patient waiting area and it's been hours after telling them that I can't feel my legs my lower back hurts I'm having pelvic spasms and they told me I had a fever. I guess since I'm not bleeding from a gun shot no one takes it serious and to top it off a Hispanic nurse came over and told me to get out of the chair and go sit over across in the lobby and I told her why she had another Hispanic lady in crutches. I told her if I need it when they call me what am I supposed to do she said well ask for one then. There was other people that had the wheel hair besides me. So when she wills me over to the regular chairs I have a hard time getting up and her and the male nurse do not assist me. Once I'm out the sit she gives it to the woman in clutches and pars her back and prove to tell her she's got it in Spanish like I don't understand. I can't believe this at all and the male in the photo is Christopher btw. And the woman is Marie. Just saw a older white man tell Christopher that his urine bag was leaking and Chris nodded and walked off without saying a word. What kind of circus.
On Friday, 3/7/26 I arrive around 8pm into Ben Taub ER and realized bentaub emergency room has improved dramatically! And I truly believe The nurse and her crew ( Chad) on duty tonight from 8pm is fabulous and has love for humanity. I truly believe this great cause of the dramatically improvement is due to nurses and their crew as well. This crew that night were heros in action. She work with empathy and love. Not once did I see her sit until it slow for a minute or two then she was on the move again. She was making sure patient were being admitted, vital were taken, she delt with EMS and all who came into the ER. She and her crew made sure the patients were admitted and seen in adequate amount of time. I didn't get her name because I was ill and wasn't thinking well. I do have a picture of her and wish I could download so she could get recognition. Thank you for hiring nurses and staff such as them.
Marnita
I know when you first get there you are overwhelmed with other patients who have been waiting or your in so much pain. I drove my self to the ER and waited about an hr + to see a doctor. I got my vitals checked and even threw up because of the pain I was having (I think I was crying too because of the pain). They eventually took me to a room I shared with another patient. I was in pain and there were people before me, so I understand why it took so long. Around 11 ish I think (again the pain was horrible) I got diagnosed and was waiting for the gynocology team to see me and treat me. Mean while, my nurse Effi was amazing. She made sure I had medicine for the pain and she explained everything to me. Finally around 2ish p.m., they said I needed surgery and I was on a waiting list. Again, as long as the medicine worked I was ok waiting. My surgery doctor's, anesthesia, and nurses were all amazing young people. I felt safe and was glad that they were going to take care of me. So overall, the time from when I checked in to when I left was 19 hrs. So thank you everyone at Ben Top who deals with people like me, and people not like me. I know when you're in pain it feels like forever, but they really are doing their best to treat us.
Oh and right before surgery, I felt like I was in a k-pop hospital show, when just the anesthesiologist showed up. They were handsome and really nice❤️ and the Louisiana one too❤️ They informed me about the good and bad reactions of the anesthesia.
Anyways. That was my experience.
On Wednesday I had my weekly antenatal testing at the Ben Taub clinic and all the nurses where great! I want to give a special shout out to the ultrasound tech first name Lilian- she was on the clinic antenatal side on the 4th floor. She made my ultrasound experience so amazing. That was the first time I got to see baby more clearly, I didn’t receive a call or email for the survey so I figured I do the review here. That same day I was also admitted to labor and delivery to get check and spent 3 days and 2 nights there. I was treated so amazing by all the nurses and doctors. Thank you so much!
First off I'm saying the ER is a nightmare the wait is a nightmare. However once I got seen and was actually put in a room which did take quite some time, the nurses upstairs were phenomenal, the doctors/ Urologist were phenomenal.
I know the ER folks have a lot going on but, a little nicer appearance of caring would be better than the current behavior i witnessed.
There are group of gals who sit around that little desk down there and really seem to do nothing and have a look on their face like they even want to be there. The ladies down there, didn't want this job and they don't want to help people, even if in appearance,they shouldn't be there. They make people more uncomfortable by looking at them like they're crazy when they ask for help or any general question and you're the first group of people that an ER visitor sees. They all look at each other, three of them usually, they look at each other like, oh I don't know I don't know, we'll get to knowing ladies or at least pretend. Something like that is not a good first impression on any establishment, especially when folks are there to get help and are down. I'm very observant I know names and I have them all. But because of the care I received once I left the ER area, I will let those 3 names slide from that desk are inside the ER doors. Done preaching! Lol The food was actually very tasty and nutritious. The nurses on C3 were absolute angels. Maybe some of the girls downstairs can learn from some of the girls upstairs. Thank you again Ben Taub nurses, doctors, urologist and anesthesiologist teams I appreciate it and am truly grateful 🙏🏻
Amazing staff at this hospital. I came here for my first surgery and everyone made me feel so comfortable and at ease. There were several staff that introduced themselves before my surgery and let me know what their role is and were all so kind. Every interaction from the beginning, the consultation, the surgery, the followup was a great experience. Thank you everyone at Ben Taub!
I’ve had 2 surgeries here and I must say these are the best Dr’s I’ve ever come across in my life. The staff overall for what it’s worth is exceptional cannot compare it considering all things that they encounter daily. I’ve only crossed paths with maybe 2 nurses that absolutely need more bedside manners but after a quick conversation it was settled. I truly respect and appreciate being abled to be serviced here as these medical professionals have nursed me back from literal death. Now with that being said it’s not the staff it’s the direction example sick people standing in a line for 45-60 mins at a time just to get checked in once identified going into the emergency room department this needs to be addressed it’s a lot. That’s the only issue that I see everything else is amazing. I have no problems just so very thankful to be abled to receive care.
While I can't say this enough the Harris health card and harris health system has literally saved my life after being diagnosed with a chronic pulmanary condition at memorial herman and being in hospital one month during that time.e I applied for harris health AND YES IT DOES TAKE TIME FOR APPROVAL YAL IT TOOK 6 WEEKS but I am grateful for being approved I was working everyday full time single female no kids no reason to live but being 44 and finding out I had PAH a chronic lung disease that progresses and not having insurance my Drs thru memorial herman helped me apply and referred me to my specialist team at Ben Tuab weather it be the pulmanary clinic staff at Ben Tuab or the labs through acres homes every experience I've had with Drs and nurses and staff has been pleasant helpful and I see ppl here complaining like their services were terrible maybe they just had bad attitude or felt entitled to immediate free care because their choosing to be trans left them medical issues but it bothered me seeing someone give Harris health a two for not approving them in like week get over it these ppl saving lives my life it means so mething and considering my past addiction issues and not having kids I never expected medical staff to be so kind and understanding of my fears and worried because while I thought my life did not matter after nearly losing it I am very grateful for all the staff nurses and Drs at all the Harris health system for providing me close to free health care when I was so scared I might die I'm only 44 and while I have long road ahead I would never complain about a health system that shown nothing but kindness when helping me get treatments and medications that are keeping me alive thanks so much
