About ClinicPicker

What ClinicPicker is

ClinicPicker is a directory of medical clinics. It exists to answer one question well: given where you are, what you need and what you can spend, which clinics are worth contacting?

We currently list 56,992 clinics across 25 countries and 241 regions, covering 14 medical specialties. Those figures are read from our database as this page loads, not written by hand, so they are current whenever you read them.

We are not a clinic, a hospital group or an intermediary. We do not treat anyone, we do not take a cut of what you pay a clinic, and we have no clinical staff.

Who runs ClinicPicker

ClinicPicker is founded and edited by Üzeyir İsmail Bahtiyar, who is responsible for the site's own editorial decisions: what gets listed, how listings are gathered and checked, the moderation rules published here and the decisions taken under them, and the commercial arrangements described further down this page.

Reviews are a different thing. They are written by visitors and published under those rules — they are their authors' statements, not ours. We host them, we moderate them against rules anyone can read, and we take down anything that breaches those rules or the law once we know of it.

That is one person, not an editorial board, and the site says so rather than implying otherwise. It also means there is a single address for anything that is wrong: [email protected] reaches the person who can change it.

Nobody here is a clinician, and no page on this site is written or reviewed by one. That is a deliberate limit rather than a gap to be filled with a borrowed credential — we publish directory information and moderated patient opinion, and we say what neither of those can tell you in the section below.

Why the listing is already there

Most directories start a clinic off with an empty form. Register an account, type the address, the opening hours, the specialties, upload the photographs, wait for approval — and only then does anyone find you. The work falls on the clinic, and the directory stays empty until enough clinics have done it.

We built it the other way round. The listing exists before the clinic has heard of us, assembled from information that is already public. A clinic does not create its page; it claims a page that is already working, then corrects whatever we got wrong.

Two things follow from that, and they are the reason it is worth doing.

• The directory is useful before anyone has signed up. A patient searching for a dental clinic in Istanbul gets every dental clinic in Istanbul, not the handful that happened to fill in a form. Coverage is not a function of how good our sales team is.
• Being findable costs a clinic nothing. No account, no data entry, no fee, no waiting. A clinic that never contacts us is listed on the same terms as one that does — ranked by its rating and its reviews, like everyone else.

Claiming is for correcting and keeping current, not for getting in. The clinics that claim tend to be the ones that care what their page says, which is a signal worth having and a very different one from "paid to be included".

Where our information comes from

Most of what you see on a clinic page — the name, address, phone number, opening hours, photographs and Google rating — is aggregated from publicly available sources, principally Google's own business listings. We keep the date of the last refresh on every clinic page so you can see how old the information is.

This has consequences worth stating plainly. Aggregated data can be out of date. A clinic may have moved, changed its hours, or closed since we last checked. Phone numbers can be wrong. Confirm the details with the clinic before you travel or pay anything.

Clinics that claim their listing can correct it. That is what the "Is this your clinic?" link on every page is for: we check the request against the domain and the contact details before handing the listing over.

What "verified" means here

We use the word carefully, because the industry does not.

• A verified clinic is one whose listing details we have been able to corroborate against the sources we hold, and whose claim — where one has been made — we have checked.
• A verified review is one written by somebody who proved control of a phone number by SMS, and which a moderator has read before publication.

Neither is a clinical endorsement. We do not inspect premises, audit surgical outcomes or assess practitioner competence. No directory can, and one that implies otherwise is selling you something. If you need to check a licence or an accreditation, check it with the regulator in the country concerned.

How reviews work

A clinic page carries two kinds of review, under separate tabs, because they are not the same claim.

ClinicPicker reviews are written here. To post one you have to verify a phone number by SMS, and every review is read by a moderator before it appears. One review per person per clinic. Editing a review sends it back to moderation — otherwise approval would be a formality that could be worked around.

Google reviews are shown as Google published them. We do not edit them, reorder them or remove them, and we do not accept requests to. They are labelled as Google's throughout, because they are not ours to vouch for.

Clinics cannot delete reviews, buy their removal or alter their rating. If a review breaches our published rules, a moderator removes it — and the same rules apply whether or not the clinic pays us.

If you write a review, this is what protects you

Writing honestly about a clinic is only safe if the clinic cannot reach you for it. That is a design problem, not a promise, so here is how it is built.

• Your review never carries your number. The number you verify proves you are one person and signs you in. It is not published anywhere, not shown beside a review, and not reachable through any public interface — the account records sit behind server-side credentials. Reaching a clinic through ClinicPicker is a separate thing you choose to do, and it happens here, on the platform.
• Your review appears under the name you chose, which you can change from your profile at any time. Nothing else about you is published: not your number, not your email, not what else you looked at.
• The clinic cannot take it down. Claiming a listing gives a clinic control over its own details — address, hours, description. It gives no power at all over reviews, and no view of who wrote them beyond what is already on the page.
• One person, one review per clinic. Verification is what makes that enforceable, and it is the same rule for a review that praises a clinic as for one that does not.
• A moderator reads it first. That protects you as much as the clinic: it is where abuse, personal details and anything that would identify you against your interest gets caught before it is public.

The other half is the part we do not do. We do not let clinics pay to suppress criticism, we do not rank a clinic higher for having fewer bad reviews than it deserves, and we do not quietly drop a review because someone complained. If we ever removed one, it broke a published rule.

How we make money, and what it does not buy

Using ClinicPicker is free for patients. We do not charge for search and we take no commission on treatment.

What you give us stays inside the platform. The number you verified signs you in and connects you with a clinic here, through us; it is not sold, and no list of it goes anywhere. That is a different question from what your browser does while you read, which is the paragraph after next.

We sell placements. A clinic can pay to appear at the top of a listing page, and when it does, the listing is labelled "Sponsored" wherever it appears. That label is not a formality — it is the whole basis on which the rest of the page can be read as independent.

We also carry advertising, served by Google. Those adverts are Google's to choose, not ours, and they sit outside the listings: an advertiser cannot become a clinic here, and no advert changes which clinics you see or the order they come in. Carrying them does mean Google's advertising network can set cookies in your browser and use them to decide what to show you — a third party receiving something, which is why this page no longer says nothing leaves. You are asked before any of it happens and you can say no, in which case the adverts stay and the tracking does not. What the cookies do.

What a placement does not buy: a change to a rating, the removal of a review, a "verified" badge, or a better position in the organic results underneath. Those are ranked on rating and the weight of review behind each clinic, and a paying clinic is ranked by the same arithmetic as one that has never spoken to us.

This is not medical advice

Nothing on ClinicPicker is medical advice, diagnosis or a treatment recommendation, and nothing here should be used to decide whether a procedure is right for you. We publish directory information and patient opinion. Neither is a substitute for a qualified clinician who has examined you.

If you are considering treatment abroad, discuss it with your own doctor first, particularly aftercare — the part of medical travel that goes wrong most often is the part that happens after you have flown home.

Your data

If you log in, we hold the phone number you verified, the name you gave, the reviews you wrote and the clinics you opened while logged in. The last of those exists so we can show it back to you on your profile, and we do not record it for visitors who are not logged in.

The Privacy Policy sets out what we collect, why, and how to have it deleted. The Terms of Service cover the rest.

Corrections and contact

If something on this site is wrong — a phone number, an address, a set of opening hours, a review that should not be there — tell us and we will fix it. Corrections from patients are as welcome as corrections from clinics, and both are checked the same way.

Write to [email protected]. Clinics wanting to claim or correct a listing can start from the "Is this your clinic?" link on the listing itself, which is faster than email.