Tekerlekli sandalyeyle erişim otoparkı için sağlanıyor. Randevu konusunda randevu zorunlu. Ödeme seçenekleri arasında banka kartı ve temassız mobil ödeme var. Klinik yerinde tedavi sağlıyor.
Bu kliniğe burada henüz yorum yapılmamış. İlk siz yazabilirsiniz.
matters of the art
Many of the members of staff were friendly during my visit.
Unfortunately none of the machines for checking my vision were disinfected between customers (chin rests, forehead rests or those handheld devices you use for reading test) - I could observe the room as the doors were open even when customers were in or after they came out.
The gentleman who supposed to assist with the choice of frames was merely concentrating on prices, focusing on the buy one get one free offer that only works if I choose a frame over £100 in value. He was not really interested in finding out what I was after (price range-wise or style-wise) or what suits better, just kept mentioning I need to chose a more expensive pair for the deal. When we sat down to discuss pricing I had to ask for various options and let him know I am not interested in purcahsing from the high-price designer range, which made me feel uncomfortable.
Also, there were not many options for wide frames for ladies.
The lady who was last to check my eyes/vision and the one who had done the fitting when I collected my glasses were both very nice and professional.
The glasses received were nice, though the lenses could have been fitted better in the frame - they were not flash-set with the frame at some places.
Overall an average experience.
Better off having the prescription and ordering from one of the online stores as the quality is about the same, but those are significantly cheaper.
gave this score because I am happy with the support and service I received. The staff were helpful, polite, and understanding. They answered my questions and tried to assist me whenever needed. As English is not my first language, I especially appreciated their patience and support.
The optician was excellent, friendly and had notes on family history. The process was efficient. I had a reminder that my 2 year check up was due and a discount. My sight hadn't changed much and there wasn't a push to purchase new glasses
The service at Specsavers was so easy starting from the booking process and l had all the details sent to my email.
On the day, the team was very professional, and as soon as the child’s consultation started, l was able to stay during all the process.
Because she was only 4years old, she was not too sure in regards to the letter sounds, so the Optician kindly changed the test to pictures instead.
It was amazing and my child was able to identify all charts including the very small ones.
Her reward was a pack of lovely stickers, which my child shared with all the Staff and they loved it.
Good job Specsavers
All the staff were friendly and helpful. They always talk like you're people not just customers. The staff will do everything they can to make sure you leave the store happy.
I made an order for my Reading Glasses on 11th June 2026 . My order was total amount of £170 , I asked the person can I pay half payment now and half at the time of collection? He said no you have to pay full in advance which I paid . He said the order will be ready in 7 days. Now on 18th June 2026 I went to Specsaver Harpurhey for glasses collection, same person who took my order served me and gave me my order. Suddenly he realised my glasses were not the correct order the glaases were distance glasses instead of reading glasses. He apologised on his mistake and said now you can collect it on Saturday or Monday I will my best try for saturday as first priority.
Today on 22nd June i rang specsaver for confirming my order, someone named Zaied told me my glasses are not ready because you paid on 18th June however, I tried to explain to him that he was wrong but he was speaking non stop instead of letting me give him my side of the story . I am not happy with this poor customer service. The guy needs training!
The level of service i received from the staff was high class. From how the staff welcomed me, to how I was treated during the eye checks and even when selecting my frame. I'm really impressed.
I recently visited this shop because we couldn't get an appointment at our preferred branch at the Fort because they're very popular and I heard Harpurhey are always empty. From the moment I walked in I was put off by the state of the place and the eeire silence. There was mess everywhere and no music at all, it was weird. My appointment was with Rob who said he was the owner and from the get-go his behaviour in the room was creepy. Inappropriate remarks were made and I had to leave half way through. As a single woman this made me very uncomfortable and I've reported this matter. I contacted the store management later on and was told not to contact them again. I feel angry and unheard. Avoid this place at all costs, it's horrible!
