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Alexis Reyes
MY EXPERIENCE WAS TERRIBLE!
I went into surgery with Dr Paul J. James, M.D., F.A.C.S. for a belly button hernia.
Day of surgery: April 09, 2026
When I first met with Dr Paul James, I was told for my belly button hernia I was going to get clued up no stitches and a mesh would be placed to cover the hole. The day of surgery once again I was told by Dr Paul James and the nurses the sam thing no stitches and I’m getting glued up with the mesh.
I get out of surgery I didn't get explained anything. I wasn't told how to take care of the wound. After a week I took off the bandage and I found that there was a piece of wire sticking out of my belly button. Weeks past and it was still there, I decided to follow up with Dr Paul James. When I went he told me that he decided to not use the mesh and decided to use stitches, but stitches that were placed inside me not on the outside of my belly button. He didn't want to give a reason why the game plan changed and why I wasn't told. I have called Dr Paul James' office 5 times and still haven't gotten explained why he changed the original plan I was told for surgery which was no stitches and I’m getting glued up with mesh covering the hole. Almost 2 months later and I still don't have an answer.
The day of surgery I told the nurses that I am scared of needles. Most of the time after making that statement the nurses are more focus on me being calm and relax because they know this situation stresses me out. Unfortunately, that wasn't the case at this hospital. The anesthesiologist thought it was funny to pretend that he was going to put a needle into my neck to put me to sleep before surgery. I will say I truly didn't appreciate that, it made me feel very uncomfortable. While he kept doing it and pretending to put the needle in my neck, I told him to stop multiple times.
Overall my experience was terrible.
Sadly this Hospital deserves no stars.. It is truly disheartneing because my daughter was born here in the Women's Building and the NICU was the BEST for my Premi, I thought years ago (28yrs) that this was 1 of the best hospitals downtown. THAT HAS CHANGED!!! It's the worst!!!!!!!!!!!!!! You would think over the years there would be improvments... Not this place it has falling to the dumps.... The state needs to be called on the place they have no running hot water for the patients, the nurses and the security guard that sits in the ER are lazy and rude. The Nurses on the 5th floor do nothing but sit and talk the whole shift. Not to mention my mom was here for 5 days and they did absolulety NOTHING,. It's sad to say because everyone needs a job these days but this place needs to SHUT DOWN for good it's horrible
St. Joseph Hospital consistently delivers exceptional care. The case managers and entire CM team are highly organized, responsive, and truly dedicated to ensuring patients and families feel supported every step of the way.
The floor nurses are equally outstanding, attentive, compassionate, and always focused on providing comfort and quality care. Their professionalism and kindness do not go unnoticed.
A highly recommended hospital for anyone seeking a team that genuinely prioritizes patient well-being.
I had a VERY good experience there. Everyone was very kind, supportive, and took very good care of me. Any type of procedure is stressful, mine was pretty minor I would say, and they made it easy. I would recommend this hospital to anyone. I'm sorry I can't remember their names. I do remember a pre-op nurse named Viet I believe, she got me plenty of blankets that felt like they just came out of the dryer, all nice and warm. Dr. Avila took care of business. Thank you one and all
This is the worst hospital ever! I don’t know. why it’s called a hospital. This place should truly be your last option. If you have insurance then insist on going to the medical
Center if you have to be transported to a hospital due to an accident. My son was involved in an auto accident that totaled his truck. Due to the location of the accident the ambulance took him to the closet hospital, St. Joseph’s.
I told my family that whenever you are being transported by ambulance insist
On Hermann Memorial or Methodist hospital. Never go to St. Josph’s.
Why you ask? Because the facility is poorly lit & staffed. It not very clean & doesn’t smell like a sterile environment. The staff is rude & ill equipped to handle civilized people. I’m glad the hospital is there for the needy & homeless; but everyone deserves competent & compassionate care. Don’t go to St.
Joseph’s if you want care & compassion & respect.🙏
Not everyone will have the same experiences but just be aware to make sure you leave with all your new borns documents and your ID after being registered because my ID was lost after I was registered and I was in labor so got distracted and didn't ask for it til after my discharge which was 3 days later and nobody could find it and then come to find out I wasn't given all my babies medical documents that was supposed to be given to me so pediatrician had to request documents from hospital. It's a decent hospital that does pay attention to there woman in labor and care just make sure to ask all the right questions and concerns.
Never thought I’d leave a review for a hospital, but I was genuinely impressed with how warm, attentive, and friendly everyone was—from reception all the way to surgery. Every staff member I encountered was kind, patient, and reassuring, which made a stressful situation much easier to handle.
I wasn’t a patient myself, just someone anxiously waiting and hoping for a successful outcome. Even as a visitor, I felt well taken care of, and it was clear that the people here truly care about their patients and their families.
One small tip: Bring a fleece pullover or a small blanket—it gets pretty cold inside!
The employees were great buttttt the building is old and needs a serious deep cleaning. The bed I was in was horrid it has some nasty looking dried crap on it I immediately had my husband scrub it, the bathroom sink was not thoroughly cleaned so I scrub it myself the door frame had what looked like something dripped and dried there and the floor edges and baseboards need attention. My overall care was great excluding the food quality.
