HCA Houston Healthcare Medical Center, Texas genelindeki Check-up Merkezi kliniklerinin altında puan alıyor: burada 4,2, orada listelediğimiz 27 kliniğin ortalaması 4,5. Puanın arkasında 1.631 yorum var — buradaki bir kliniğin tipik olarak sahip olduğu kadar (1.841).
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Hands down the best Team and Place They treat you Like you matter !! Take your health Seriously and do Ct scans and Everything staff All is very nice Shout out to the patient Coordinator in the ER shes new started a Month ago She Was The BEST . The nurse that helped me ANC and The doctor Ryan K and Ct scan guy . Every Staff member was AMAZINGGG !
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I was in for a ventral hernia procedure. Everything seemed to go smoothly. I especially love that the care team stayed with me until certain bodily functions could be verified after the procedure. I very much appreciate their dedication to their jobs and to me.
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I don’t usually post things like this, but I can’t stay quiet after what we are currently experiencing. My dad was transferred from a sister hospital location with pneumonia and gallstones after already having labs and imaging completed — just to arrive here and have everything repeated with no clear communication as to why. Not once did anyone come in to thoroughly explain his ultrasound results or what the actual plan of care was. Instead, we were met with dismissive attitudes and a nurse who was incredibly rude, brushing off concerns and saying the doctor was considering discharging him — completely contradicting what we were told at the previous hospital, where admission was strongly recommended. On top of that, the condition of the facility was unacceptable. Trash left on the floor, lack of cleanliness, and an overall environment that did not feel safe or cared for — especially for someone already sick and vulnerable. Oh and don’t bother pressing the nurse button because it either does not work or they completely ignore it. What if it were an actual emergency? Also, no bandage wrap??? It took 10 minutes to find bandage wrap so he can take out my father’s IVs. I literally am baffled. This is not okay. Patients deserve clear communication, consistency in care, compassion, and a clean environment — bare minimum. Do better.
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I was a patient for 11 days. My issue was with cleanliness: l had to request that the bed be changed, the bathroom cleaned please, clean gowns, clean towels! I assumed it would be cleaned without a request. The nurses and staff were excellent! I was on the 9 th floor. I pray my insurance starts to pay for another hospital if I should need to be hospitalized!!!
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This was one of the best hospital visits I have had in a long time. Everyone was great beginning with my check in @ the security desk, and when I checked in on the second floor. I share the special attention that I got during the prep period It was amazing. I have a serious phobia when it comes to needles, because I have been stuck so many times,but Elizabeth put the needle right in the vein (Iv) and I hardly felt it. Gabriel was a wingless angel, so professional,took his time explaining everything to me. He was right there when I had a question,and I was so comfortable, and appreciated the are that was given. I have had several procedures in HCA,and the treatment was always the same. I have gone to other hospitals,but it was never like HCA. The world needs more caring,passionate, and humble nurses like Gabriel and Elizabeth. When anyone comes to the hospital for whatever reason,they want to know that they are in the right place,and they are going to get the best care...and I can attest that HCA is the place to go. I speak highly of my doctor(Dr. James Wilson), and his choice to do my procedure in HCA. Thanks to everyone, i'm coming along very well. God bless. Ms. Carol Bucks. :)
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The care was amazing. The only problem i experienced was that my wife was told the operation took about an hour. 3.5 hours later, as I just woke up in the recovery area, they still hadn't informed her I was even out of surgery. She was very upset, as in crying because she worried something had gone wrong. My surgery did go long. That's when someone should have spoke with her.
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My husband was brought to this hospital by ambulance after being referred from TopCare Minor Emergency. Unfortunately, our experience was very disappointing. The nurses only put the monitors on his fingers, checked his blood pressure, and collected blood and urine samples. His urine sample sat on the bedside table for about two hours. When I asked a nurse about it, she simply told me it was fine. My husband needed medication for severe acid reflux. We were repeatedly told they would ask the doctor, but after waiting over two hours, nothing happened. My husband finally had to get up and look for the doctor himself to request the medication. We eventually left the hospital without the doctor ever coming to properly examine my husband or explain his condition or test results. The cleanliness of this hospital was also unacceptable. It was very dirty. I have seen public hospitals that are much cleaner than this one. I was also surprised to see a nurse named Chantel working while wearing bright pink house slippers instead of appropriate work shoes. Based on our experience, I cannot recommend this hospital. The lack of communication, delays in care, poor cleanliness, and unprofessional appearance made this a very disappointing visit.
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I’ll start with the positive. They offer complementary valet, and the place was clean. The issues I had were, no one was at the front desk for quite some time when I entered. A few of the nurses are wearing heavy perfume, which is not conducive for patients with respiratory issues, and chemical sensitivities. They also did not keep my family informed like they told me they would. Within 15 minutes after I opened my eyes from being under they were wheeling me out of recovery back over to my prep room. The nurse began rushing me to get dressed so they could escort me out. I was moving extremely slow, and still felt heavily sedated. I asked if she would go get my family member to help me dress so I would not fall. She did go get someone. Within a few minutes, she came back with the wheelchair and opened the curtain while I was half naked, began rushing me again. I had to ask her to close the curtain. Another issue is they did not go over any discharge instructions. She did hand me an envelope that had paperwork which contained the discharge instructions. The fact I was so out of it, it would’ve been nice for her to verbally give discharge instructions in front of my family member. Once I got into the wheelchair, it was like she was running a race to get me out, and left my family member down the hallway. They were in such a hurry to get rid of me. They forgot to give me my inhaler. They called once we were 10 minutes down the road. We drove back and asked if they could come down to bring it to us. We were told no we needed to come up to the second floor to get it. I’m wondering if they were understaffed and overbooked with patients. On a sidenote, none of the issues reflect my amazing Dr and his team. I could not have had a better experience when it came to my Dr, and his team.
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