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During my visit to ModernMD Urgent Care I was met with kindness and professionalism from Hafsa and Stacy at the reception desk and during my wait in the doctors room by Sohaib with efficiency I enjoyed my experience and will recommend others and myself to visit
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Best experience ever! The service was exceptional and everyone was so friendly and polite. They made me feel welcomed from start to finish. I highly recommend this place to anyone looking for great service and a wonderful experience! And it’s very clean!!!
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I took my daughter here and I was not disappointed. The first desk ladies, triage nurse, and Dr were all awesome. They make you feel welcomed and comfortable. Service is fast too.
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Best experience ever!!!! Front desk staff was Amazing!! Very helpful and professional (Arifa and Nyima) Also I would like to shout out Dr.Smith and his assistant very professional and knowledgeable. Overall I had a wonderful visit at this location definitely would recommend. 🙏😊
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The girls at the front desk, the medical assistant and the doctor are excellent people. They are very caring and understanding. I came in sick had no idea what it could have been. I got tested for flu and covid came back negative. He diagnosed me with Pneumonia and they thoroughly took care of me made sure I was comfortable while I had an EKG done. I was prescribed antibiotics and the doctor made sure he sent it to the pharmacy right away. I just want to thank everyone for their professionalism and care. Thank you all...........🙏
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Poor service, They make you five your information in the lobby for others to jear violating your HIPPA rights. I made an appointment in Feb '26 for workers comp, shich was taken care of and now i have another bill. No one is responding to mg emails or answering my questions even I inquire why I am being billed instead of the company I work for. Absolutely unprofessional and poor bed side manner as well. Maybe only one doctor, but eveyone else is horrible.
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Poorly managed. HIPPA violation. Don't identify themselves when they come in. I came yesterday. They don't know why I'm here because they didn't put the information in the system because they have too many patients. Not enough time to review clients info before visiting a client. Assessment done, and I asked a question and she, the provider (credentials weren't disclosed) kept pressing on the body part that hurt after I said it hurt. I only came for a W/C visit. Other than that I would see my PCP who doesn't do W/C. The MD yesterday was good. He was nice, but the other works here (front desk, MAs, other staffers) are horrible. I come here because it's closer. Hopefully, I won't have to do another urgent care, but I will travel, because this place is TRASH!
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Pavleen was very helpful. The doctor Derose was very understanding and patient. Kunga went the extra miles. Nymia was very patient. Overall the team was very accommodating. I'll definitely recommend. Keep up the great work.
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