Thanks — your review is with our moderators and appears once it is checked.
No one has reviewed this clinic here yet. Yours would be the first.
G D
Great experience.my mom had appointments for ultrasound and mammogram.the lady named Sharrell richard in the front desk provided milestone care and helped us to change our appointment to the same day that I could stay with my mom and help her with the translation. I supposed to work on the day that she had appointments but with the help of this lovely lady we could have it done earlier . Also I would love to appreciate the nice lady with short hair and mask on in the register (I forgot her name ).she treated my parents perfectly, brought smile on their face as they both were super worried and anxious about the tests . I appreciate everyone in the mammogram/ultrasound department from register to doctors, nurses , technicians .. they treated us well and made us feel safe.
Thank you all ♥️
No complaints at all. I've had to stay here a lot lately and have received top notch care in the ER, 4th floor, everyone in the OC, and infusion center. There's too many fine folks to mention by name. They ALL make me feel cared for, even when I'm not at my best..... Almost forgot the folks in the cafeteria. I love the chicken pot pie and the hot coffee. The sandwiches are amazing
Took my mom to LBJ after a car accident and I’m just grateful to all the staff members who were attentive and caring with my mom. Your jobs are so important and just wanted to thank everyone who took care of my mom.
I also noticed that there were patients who were by themselves and the nurses were attentive to them and caring. Sometimes not everyone has a loved one there for them and the staff there is all they got to care for them.
You guys are heroes! Keep being kind and caring with all who come to LBJ for care, because it matters.
My mother was recently hospitalized in the oncology unit for chemotherapy treatment. What should have been a difficult but manageable experience became extremely concerning due to a serious patient safety issue.
During her stay, medication intended for another patient with the same last name was brought into her room and administered. We later discovered that there were IV medications and fluids labeled for two different patients present at the same time. As a family, it was alarming to realize that a patient undergoing cancer treatment could be exposed to this type of error.
What made the situation even more troubling was the response afterward. Rather than taking ownership of what happened and reassuring our family that the incident would be thoroughly investigated, the nurse involved, Astrid, appeared more focused on shifting responsibility to the pharmacy. There was little acknowledgment of the seriousness of the mistake or the fear and stress it caused our family.
Because of the seriousness of this incident, I will be filing a formal complaint with the hospital and providing supporting documentation and photographs. Patients and families deserve confidence that proper identification and medication verification procedures are being followed at all times, especially in an oncology unit where patients are already medically vulnerable.
Cancer patients are among the most vulnerable patients in a hospital. Medication verification and patient identification procedures exist for a reason. Families should not have to worry about whether the medication being administered belongs to the correct patient.
While some members of the oncology team were compassionate and professional, this incident significantly affected our trust in the care being provided. I hope hospital leadership takes this matter seriously, conducts a thorough review, and implements any necessary changes to strengthen patient safety and accountability moving forward.
The nurses, doctor s, front desk and back desk workers, X-Ray technician, phlebotomist, security and transportation is fabulou. Time management is great.
But that kitchen is NASTY. The kitchen needs to be renovated and rebuilt and new management. Each time I arrived they had FLIES, flying all around the food shiting in the food. The server act like she didn't see the flies. There were soda wasted around the soda machine, NO one took the time to get the mess up. The cafeteria workers had a headscarfs and a sunhat on her head. The food wasn't cover. The light that keeps the food warm d8dn't work. They had no warmers to keep the food warm. No covers for the food. The cashier ask you do you want your receipt and knowing they should give it to you alone with your change if you have any. The worker has no enthusiasm about them self.
LBJ and Ben Taub have rude nurses , my daughter has stayed at both before and some nurses are rude to her . When I go l observe the nurses and some of them are really nice and caring and polite but some of them are mean and rude . My daughter is being admitted at LBJ hospital and I’m just waiting for one of those nurses to mistreat her and I will report them. People go to nursing school to help people because they love to be around people but the ones that I’ve seen are only there for the paycheck they don’t care about people they are mean disrespect and rude those are the ones that go to work for paycheck. I feel nurses should be loving and caring and tentative to their patients and not ignore them.
I would like to thank ALL the Dr's and Nurses who played a part in saving my sons life over this past year. I have spent alot of time there by his side and can tell you from security to concierges to the staff in the cafe to housekeeping there are some wonderful people working there. Heartfelt gratitude to the ER, Surgical and MD Anderson teams involved. You will forever be our heroes!
I had an excellent experience thanks to Officer Omar. He was extremely helpful, professional, and made everything so easy for me. From the moment I arrived, he was respectful, patient, and willing to go the extra mile to assist. His positive attitude and dedication truly stand out.
I really appreciate his support and the way he handled everything smoothly. Thank you, Officer Omar, for your outstanding service!
