West Heath Dental Surgery - Birmingham

Tara-Jade Brown

January 26, 2026

Lovely experience. Hiba is lovely! I am terrified of the dentist and have never had anything other than a checkup in past. She made me feel 100% comfortable 💗

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Dawn Rowley

May 8, 2026

Traci is the Hygrnist at this practice. The cost of the appointment is excessive and seems to increase every 6 months but Traci is delightful. She is a very experienced hygenist and does a great job sympathetically and totally in tune with her patient. Thank you so much Traci❤️

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Suzanne jane Parker (Sue. mom, Angel.)

April 21, 2026

My dentist are very friendly, helpful with explaining what they are doing on my teeth if I'm having treatment or just a check up. They make U very welcome everyone who works there. I've been at my dentist for 15- 18 yrs since my youngest child was born. All my children go to here, I would recommend to anyone friends and family, if U feel nervous/anxious/panicky of attending dentist or having treatment /check up they all make U feel nice and relaxed down to earth they don't rush they take their time with U or explaining what U are having done 👍👍👍👍👍

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Angie Jean

June 5, 2026

The receptionist is lovely, the dentist and his assistant I saw, all genuine kind warm and friendly, human. Can't fault the cleanliness either. Only slight gripe is you didn't have the music channel on the TV 😋😅 Thankyou

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Michelle Harris

July 9, 2026

What can I say absolutely amazing from Marcia the receptionist and Yusif my dentist I was absolutely petrified to the fact that I’m nearly passed out, but both of those reassured me made me feel at ease and safe nothing was to much trouble just thank you so much for making my experience relaxed and at ease 10/10

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S N

January 7, 2026

Emergency appointment with Dr F G. Amazing treatment , I am now pain free. A very comprehensive discussion about options moving forward. Feel that I am in very good hands. Thank you

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Nicoleta Alexiu

March 12, 2026

Very Pleased with hygienist appointment, however today the dentist was 25 min late, after waiting 6 month for the appointment and being moved later in the day on short notice, i accepted and was thankful for, but i i saw the dentist 3 minutes and been charged £70 private appointment. Lovely lady , however not pleased with this outcome today.

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Kimbo Slice

March 2, 2026

After having a very painful tooth infection I attended my dentist to see the cause of the pain I was informed I had a tooth infection due to a cavity. I felt targeted by a receptionist working at your dentist. I felt she was very opinionated considering she’s a receptionist. My first visit she got my prescription date wrong I was refused antibiotics because the date was wrong stating 2025 when it’s 2026 after then travelling to a different chemist I was lucky enough to get hold of my antibiotics to help stop the pain. I then attended a follow up appointment to sort my tooth out. I was refused by the same receptionist stating “you’re 15 minutes late nobody will see you” even though the building looked very quiet and I was only 9 minutes late. Which is understandable but it’s hard to drive with the pain I’m in at the time. I then had to leave and ring 111 NHS for them to get me in somewhere I then had a temporary filling put in at my own expense. Following up I then made another appointment for this morning Monday 2nd March. I was greeted by the same receptionist who was telling I had made a separate account which is beyond me because I didn’t have any knowledge I could do that. She then pointed me to the waiting room. Whilst in their she followed me checked on me several times which point I had my foot on a chair checking my trainer she then told me it’s health and safely no feet on the chairs. She then went into the dentist I was going to see before I went in for reasons I don’t know. Any time Iv attended my dentist Iv gone upstairs today I was down stairs. Then after having a temporary filling… again. I walked round to the desk to speak to somebody to book an appointment to get my tooth either removed or filled. I was then greeted by the same receptionist who has now informed me I can not book another appointment because last time I was here I was rude to the staff. Mind you this is the only person other then my dentist Iv spoken to whilst being their. I will be finding another dentist from now on this women clearly has a micromanagement problem clearly as she must remember she is a receptionist and she doesn’t speak for a person who is trained professionally to deal with teeth. I highly recommend people to avoid this dentist I will be making a formal complaint aswell to the reason why Iv been refused treatment regarding I was refused the time before due to being no more then 10 minutes late. This is unprofessional and inhumane considering I was in severe pain when I attending both appointments prior to this one.

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