Wheelchair users are catered for at the entrance, the seating and the toilet. Before you go: an appointment is required. It accepts credit cards, debit cards and contactless mobile payments. For parking, a free car park. Among the services listed are treatment on site.
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Wheelchair-accessible seating
Amenities
Toilet
Who it suits
LGBTQ+ friendly
Transgender safe space
Parking
Free car park
Payment
Credit cards
Debit cards
NFC mobile payments
Planning a visit
Appointment required
Appointments recommended
Service options
On-site services
Location
Patient reviews
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S T
The facility even though private was poorly kept, very old carpets, lift not functioning. I had a stress cardiac MRI and it was quite dizzying and tiring after but I had to climb up the stairs. The changing robe was old and tatty. The staff at the reception was lovely and helpful and so was the lady staff in the MRI room but the male staff could be a little gentler in his handling. I understand that for the staff it may be an everyday affair but for a new patient it’s not. Did not feel at all like a private facility at all.
We were greeted warmly at Reception. The waiting room was clean and airy. Ben came on time or slightly early and greeted us with a pleasant smile. Took us downstairs. Gave my husband a place to wait. Understood that I was extremely anxious. Was very reassuring. Took me into the examination room Explained the procedure patiently and was in touch with the cardiologist. All in all Ben was very kind , professional and efficient. I feel very fortunate that Ben carried out CT Angio. Ben was superb.
The reception staff were professional and welcoming, and the waiting area was pleasant with water, coffee, and biscuits available. However, there was no recovery room after treatment. We had to wait about 20 minutes before leaving and would have appreciated a private space to rest and speak with the doctor. Discussing things in front of other patients felt uncomfortable, and it may also increase anxiety for those waiting. We were surprised that a clinic of this standard did not provide a private recovery area.
I had a CT angiogram at the UME imaging centre at 17 Harley St
The staff were very attentive at caring.
Notable staff worthy of great praise were the imaging team , especially Diana,Beth and Callum.
My experience was definitely positive.
CT Scan appointment was punctual, and professionally carried out. Thoroughly reassured and prepared for the process and, inspite of my severe claustrophobia, the team's confidence and cheeriness made the whole experience a pleasure.
Detailed report received promptly within the 48hours time frame via email.
This was my second visit to UME Health on Harley Street, and once again the experience was outstanding.
From the moment you walk in, the staff make you feel welcome and at ease. Everyone is incredibly polite and professional, and you never feel rushed. What I really appreciated is how clearly they explain everything before starting any procedure. They make sure you fully understand what’s going to happen and always let you know before they do anything, which makes a big difference, especially when you’re feeling anxious.
The clinic itself is spotless and very well organised, which also gives you confidence straight away.
I’m very grateful to Dr Rakesh Sharma for referring me there. A big thank you to all the team, both the front desk staff and the clinical team working behind the scenes. Your care and professionalism truly stand out.
Met at the reception promptly and processed the appointment quickly.
The nursing staff was very helpful and courteous .
The consultant was very friendly, professional and explained everything during the consultation and procedure making you at ease.
We left the clinic completely satisfied with the appointment we have attended.
