Smile MCR

Val Melson

July 6, 2026

Great service. Thoughtful and kind staff. Dentist very professional and considerate, especially when dealing with a nervous patient like me. Everything was clean. Would highly recommend.

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Rachael L

March 3, 2026

Went for in an initial appointment. My dentist, Billin Benny, was incredibly friendly, informative, upfront and transparent. I was very nervous, but not for long after walking into my appointment. He didn't sugar coat anything, but also didn't berate me for treatment needed (as I've had in the past elsewhere). Thoroughly explained the work needed after taking X-rays, and discussed with me the dental plan moving forwards in a way I could understand, but also with my opinion too. I have had the costs explained to me, and nothing is being done that doesn't need to be done. Reception are lovely and friendly as well, signing me up as NHS patient was no problem. 💖 Thanks so much 😍 a weight off my shoulders now the initial appointment has been done and a plan is in place. ✨

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Deborah Burgess

May 15, 2026

Had my appointment with Bilin Benny yesterday for a clean and a few weeks ago for a check up he is lovely so so understanding and has a lovely caring attitude explains everything isn’t judgemental at all and makes you feel at ease goes threw everything with you that’s going to happen and afterwards always gives tips and advice I don’t particularly like the dentist but he has made my experience so much better. So thank you to him for his experience and lovely attitude . Keep up the good work . 👍👍

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James Barlow

June 22, 2026

Today's visit epitomises everything wrong with the NHS. Having finally found a dentist 22 miles away from home, any check up and appointment requires plenty of planning on my part when also juggling my usual 6-7 day working week, a business, 2 young children and other day to day commitments making things that little bit harder. I arrived at the practice less than 5 minutes late, to be told by reception that the dentist would not see me and had taken in an emergency patient instead, and i could not wait. Having worked for the NHS for 12 years and done lots of work with PALS, a lack of empathy and flexibility from clinical staff is high on the list of gripes that patients have when coming into contact with services. Ironically, the practice has signage plastered throughout reception outlining that patients may not been seen on time due to 'unforeseen' circumstances. My morning was littered circumstances, school drop offs, road works, morning M60 traffic and an 18 month old baby in tow. So whats good for goose, has to be good for the gander in this instance. You're expecting patients to wait for you, but have zero tolerance when you are expected to wait for them. There's absolutely no consideration for the patient experience and the stresses of trying to navigate across Manchester for a 5 minute check up. Very disappointing, especially when the practice has cancelled multiple appointments whilst ive been a patient over the last few years. On a side note, the receptionist on the front desk with the scrubs on tried her best and was apologetic of the situation.

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Christine L

March 12, 2026

My previous dentist left the practice however I was assigned to Bilin Benny and he's been nothing but amazing. He listens, he cares and he's very personable. He's had to carry out 3 difficult treatments for me of which I'm very pleased with his work. Thanks very much.

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Nick Camacho

February 10, 2026

I can’t recommend Smile Dentists in Urmston highly enough, especially the hygienist, but honestly the whole team deserves a mention — including the dentist. For years I’ve been genuinely anxious about going to the dentist. It’s something I’ve worried about and put off more than I should have. But every single time I visit Smile, that anxiety melts away. They are calm, patient, and incredibly reassuring, never rushed and never judgemental. The hygienist is absolutely fantastic — explains everything clearly, checks in constantly, and makes what could be a stressful appointment feel surprisingly comfortable. The dentist is just as brilliant: professional, kind, and always takes the time to make sure I’m at ease and understand what’s going on. It’s rare to say this about a dentist, but I actually feel relaxed when I’m there. If you’re someone who’s nervous or has had bad experiences in the past, I honestly couldn’t recommend Smile Dentists enough. They’ve completely changed how I feel about dental visits.

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Mike Kelly

February 18, 2026

Definitely a 5 star dentist. My personal dentist Ross has made me feel nothing but comfortable and at ease. I have been scared of going to the dentist for years and have avoided it but after my first appointment with him I felt a lot less anxious about going and am so grateful to have such a friendly and caring dentist. Can not recommend them enough after living with so many broken teeth for years I’m finally getting my smile back. Thanks to everyone a smile.

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Michelle Clay

March 12, 2026

Dr Ross was brilliant with our daughter. He was attentive and communicated really well, making her feel at ease. We’re pleased with the outcome and would highly recommend. Thanks

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