Step-free access covers the entrance, the car park and the toilet. Planning a visit — an appointment is required. The premises have a toilet and a gender-neutral toilet. The clinic describes itself as LGBTQ+ friendly and women-owned.
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible parking
Wheelchair-accessible toilet
Amenities
Gender-neutral toilet
Toilet
Who it suits
LGBTQ+ friendly
From the clinic
Identifies as women-owned
Planning a visit
Appointment required
Appointments recommended
Location
Patient reviews
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Jessie- Leigh
⭐ Highly Recommend First Care Practice ⭐
I have only been with First Care Practice for a few months after having to leave my old doctors due to moving out of the area. At the time, I was really worried because I’d heard so many negative stories about doctors’ practices nearby, especially as I have chronic illnesses and rely on regular appointments and monthly medication. I honestly felt nervous about having to take a gamble and join somewhere new, but I can truly say choosing this practice was the best decision.
From the very beginning, First Care Practice completely put my mind at ease. Every single member of staff has been welcoming, kind, understanding, and supportive. The doctors genuinely listen and take the time to care, the receptionists are always polite and helpful, and the overall atmosphere of the practice is reassuring and friendly.
I especially want to mention the practice management because you can truly tell this is far more than “just a job” to her. She genuinely cares about patients and wants people to feel supported, listened to, and looked after properly. That level of compassion is rare to find nowadays, and it honestly makes such a difference. You can see how much effort, care, and dedication goes into making the practice run smoothly and ensuring patients are treated with kindness, dignity, and respect.
As someone who regularly needs medical support due to chronic illness, feeling comfortable and cared for by a GP surgery means everything, and this practice has honestly exceeded all my expectations. I finally feel like I’m being properly looked after instead of feeling like “just another patient.”
Thank you to all the doctors, reception staff, practice management, and everyone else at First Care Practice for being so amazing and making what was originally a very stressful change feel so much easier. I highly recommend this practice to anyone looking for a caring, professional, and supportive doctors surgery 🤍
I would like to leave a positive review for the whole team at our GP practice. The care, professionalism, and kindness shown by the staff have been truly appreciated.
A special thank you to Miriam, the reception manager, who is always so helpful, understanding, and approachable. She goes above and beyond to support patients and makes people feel listened to and respected.
I would also like to thank Dr Rahman, the practice manager, for running such a well-organised and supportive practice. The level of care and attention given to patients is excellent, and it’s clear the team genuinely care about the community they serve.
The reception staff and clinicians have always treated me with compassion and professionalism, especially during difficult times with my health. It makes a huge difference to feel supported and understood by your GP practice.
Thank you all for your hard work and dedication.
I’ve had a really positive experience with this GP practice. The doctors, nurses, and reception staff have always been professional, kind, and genuinely caring. Appointments are well organised, and I’ve always felt listened to during consultations rather than rushed.
The practice is clean, welcoming, and efficient, and the staff go out of their way to help whenever needed. Communication is clear, whether it’s booking appointments, getting test results, or following up on care.
It’s reassuring to know there’s a medical team that truly cares about patients and provides such a high standard of service. I’d highly recommend this GP practice to anyone looking for supportive and reliable healthcare.
I’ve had a really positive experience with this GP practice. The staff are consistently friendly, professional, and genuinely caring. Appointments are well-organised, and I’ve found it relatively easy to get seen when needed, which makes a big difference.
The doctors take the time to listen and explain things clearly, so you never feel rushed or dismissed. The reception team are also very helpful and approachable, always doing their best to assist with any queries or bookings.
Overall, it’s reassuring to know I’m registered with a practice that provides such high-quality care and treats patients with respect and kindness. I’d highly recommend them to anyone looking for a reliable and supportive GP service.
This is the best practice that I have ever been to. Amazing doctors and very good receptionists. They are Efficient, organised and really care about their patients. The manager miriam Mockbell is very good and is an amazing manager who makes sure everything is running smoothly. Very organised and kind. Overall, above a 10/10. I haven’t seen a GP practice in the whole of Uk run so well like this.
Firstcare Practice has been outstanding in every way. The doctors genuinely care and take the time to listen properly, explain things clearly, and make you feel at ease no matter the concern. I’ve always been treated with kindness and respect, and the level of professionalism across the whole team, from reception to the GPs, is exceptional. It’s rare to find a practice that combines efficiency with such compassion. I’m truly grateful for the care and support I’ve received and wouldn’t hesitate to recommend Firstcare Practice to anyone looking for a GP that really goes above and beyond.
This is the best clinic I've ever dealt with. They made me feel welcome and safe. I've visited this place more than once and the service was always very friendly. It deserves more than five stars. Thank you so much.
Very kind and professional GP. They listen carefully, explain everything clearly, and make me feel comfortable during my appointments Really appreciate the care and support. A big thank you to Dr Zahir Al-haffar and Dr H Alasa.
