Advance Dental Suite - Dental Implants | Composite Bonding | Invisalign & Teeth Straightening | Emergency | Hygienist rates about where the Dental Clinic field in England does — 4.7 against a local average of 4.8 across 424 clinics. The evidence behind it is ordinary for the area: 666 reviews against a local average of 685.
Wheelchair users are catered for at the toilet. Planning a visit — an appointment is required. Payment is taken by credit cards, debit cards and contactless mobile payments. The clinic offers treatment on site and cosmetic dentistry.
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I had to have a tooth extracted. I am literally a big kid who has a massive phobia about the dentist. Thankfully Dr Hussien and his dental assistant were exemplary in making me feel at ease throughout the process. Thank you guys, your attitude really helped me.
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Advanced Dental Suite, Kilburn High Road (London) — 1 star I took my brother to Advanced Dental Suite today. The receptionist already knows me because I usually attend with him—he has mild autism. After the appointment, my brother was confused and unable to explain what happened properly. I stayed calm and asked the receptionist if I could speak to the dentist for clarification. I explained that my brother was struggling to express himself and I only wanted to understand what had been misunderstood about his case. The dentist was rude and dismissive. He told us he had no time and that we should register with another dentist. The way we were treated felt unacceptable. To make matters worse, the receptionist told us after we paid for the prescription, (my brother has a tooth ache ) she said calmly that my brother is no longer registered with the clinic. I was shocked and very disappointed. I have asked why? Because I was argumentative with the dentist. All I wanted a clarification to explain to my brother the situation. I did not shout, swear, or cause any disturbance, and there were cameras present. My brother also didn’t speak at all. Still kept calm and grateful that my brother had his prescription. As someone who has lived in England for 45 years, this experience was shocking. I am also very concerned about how people with special needs are treated when they struggle to communicate. This behaviour wasn’t tolerated. I will take further action because I done nothing wrong, cameras were there to support my case. This dentist needs to understand that they are hidden disabilities, differences with his customers, He should be aware that we are not the same. I think this clinic should be close until the proper dentist can deliver an acceptable service. I am disability confident and I am very concerned for our loved ones who can’t speak for themselves.
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Wonderful receptionists, they really do make us want to come back - my toddler came in for her first dental appointment and they made my little one feel very comfortable. The actual check up went extremely well. The dentist and dental assistant were very professional, my toddler did not cry or fuss one bit.
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I’ve been a patient here for a few years and hadn’t had many issues until recently, but this experience was absolute rubbish. First, they booked me in to fix my broken front tooth after a filling fell out (a filling they had done themselves not long ago). On the day of the appointment, they called me five minutes before it was due to start to cancel it and rebook me for two days later. When the appointment finally came around, I was seen by a dentist, Dr Hussein, who did a quick X-ray and then told me I would need to be rebooked again to actually have it fixed. He then claimed he would need two hours to fix the tooth and told me I would have to pay £250 privately because “he doesn’t work with the NHS.” No one mentioned this when I booked the appointment - especially considering it was previously treated on the NHS by another dentist at the same practice. The last time I attended this clinic, the exact same issue with the same tooth was fixed in the same appointment with a composite filling in under 20 minutes, and I only paid NHS Band 2. When I challenged this and pointed it out, the receptionist’s response was simply: “Well, perhaps you just got lucky then.” To make matters worse, even if I had gone ahead with this dentist privately, I would still have had to wait until January to have my front tooth fixed - and it is December now. In the end, they charged me £27.40 for absolutely nothing, and I walked out without any treatment or even another appointment booked. Not being able to smile has taken a real toll on my mental health, and I genuinely don’t understand how you can leave someone in that condition. Daylight robbers. Avoid this place as much as you can. I went to another dentist in the area and had my tooth fixed on the spot.
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I just wanted to express my sincere thanks to the whole team for helping me on such a short notice. The receptionist was incredibly in scheduling, the dentist / clinician, Dr. Margarita made the procedure as smooth as possible and the dental assistant's support was much appreciated. I'm grateful for your care and professionalism.
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Very unprofessional reception service. I had an emergency appointment that I had been waiting three days for, only to have it cancelled at the last minute. Instead of offering to rebook me, the receptionist was dismissive about my situation. I explained that I was experiencing significant tooth pain and sensitivity, but her response was to ask whether I could still swallow food. I found this question irrelevant to my dental problem and felt that my concerns were not taken seriously. As someone seeking urgent dental care, I expected more empathy, professionalism, and assistance in arranging another appointment. This experience was very disappointing.
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I had my dental appointment with Dr. Husein at Advance Dental Suite on Kilburn High Road, and I’m very pleased with the experience. The clinic is extremely clean, and Dr. Husein was very helpful throughout my treatment. His assistant, Osman, was also excellent and worked efficiently. The receptionist was amazing as well, welcoming and professional. Thank you all for the great service.
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Dr Kiran, Dr Joana and all the support staff and receptionists are amazing and supportive and professional, been here for years and will continue to return for years to come! They've got a very diverse workforce and in an area like Kilburn this is very important. Highly recommend!
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