Emergency Department at St James's Hospital Dublin
2.4
Rating
Private Hospital in Leinster averages 3.5
99
Reviews
Average here is 290
Open
Right now
Open around the clock
This clinic among its peers
On rating, this listing is behind the local field — 2.4 here, 3.5 across the 33 Private Hospital listings in Leinster. The rating rests on 99 reviews. Clinics here average 290, so read it as a first impression rather than a settled one.
Opening hours
Mon
24 hours
Tue
24 hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
Today
24 hours
Highlights
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible parking
Payment
Credit cards
Debit cards
NFC mobile payments
Location
Patient reviews
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Patrycja Mordon
My next of Kin end up in St. James's emergency. Came all the way from kildare to support her, she has no great English. The staff was unnice they ask me to leave as they are too busy. This was no true there was plenty space and she wouldn't listen like she own the space. Sure they want best but found them totally put of empathy.
This was my first time in eight years ending up in the emergency department for a health issue. I’m not someone who usually gets sick, but this time I really felt unwell. With a medical referral, I went to St. James’s Hospital expecting to be seen. However, I was never attended to. It seemed like no patients were being called for hours. People were complaining, asking where the doctors were; the A&E area was full of people waiting.
If Dublin doesn’t have enough hospitals for the number of people going to the emergency department, then at least hire more doctors or reinforce the staff. It’s unacceptable that people have to wait more than 6 hours to be seen. No one goes to the ER for fun! Who wants to sit there for hours waiting? People are there because they genuinely need medical care.
On top of that, the nurse on duty was not kind and showed very poor communication and empathy. When someone arrives at the hospital feeling unwell, the least they deserve is compassion and respect.
The whole experience felt shameful and inhumane. I was feeling really unwell, unable to open my eyes due to light sensitivity, desperately hoping to be treated. In the end, I had to leave without ever being seen by a doctor, still in pain and discomfort. But at that point, it was better to be in my bed, in the dark, than to keep waiting. It’s clear the system isn’t working — when a doctor finally calls someone, that person has often already left, and yet it takes another hour before they call the next one. How is that possible? It makes no sense.
Please, improve the service and provide dignified care. No one should have to go through something like this when seeking urgent medical help.
The nurses were extremely unprofessional and had a terrible attitude. I took an ambulance to James Hospital. Before arriving, the paramedics gave me first aid and an injection, but I forgot what kind because I was very confused. At James Hospital, I waited for several hours before seeing a nurse who asked about my condition and checked my blood pressure. After waiting a long time again, I told the nurse I felt much better and asked if I could leave. She just replied, "Whatever."
Ireland needs new bigger hospitals and more medical staff, they are heavily understaffed.. but othwrwise they give their best, good hard working staff.
Saturday I was really sick, I went there they checked me after 10 min, nurses were very kind. I would like to sincerely thank all the nurses, and especially Dr. Gerrit, who took such kind and attentive care of me.
Employees work at full capacity, it is not fair to have only one administrator in the night shift.
And the doctor is the same who treated everyone, we waited until the morning How can the health system be developed? Will adding an employee cause a financial deficit for the state or will it deprive Kyiv of some money?
I waited for 7 hours from 3 AM on a Friday night but there were many patients coming in with injuries more severe than my sciatica crises. The staff and the doctors were absolutely amazing, I was offered pain killers during the triage and I walked out without the pain that tortured me for days and nights.
Disrespectful and horrible service.
I’ve been living in Ireland for 3 years and thankfully that was the first time I have to use the public hospital. It’s unbelievable the long hours we waiting on the emergency room at Saint James’s Hospital b. We arrived here at 7:15 pm 12/12/22 at this moment is 3:25 am 13/12/22 and we still don’t know when we’ll get the results. There’s aprox 10 people waiting for a doctor and they come to talk to us.
No answers, no results no service.