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Annmarie Molloy
I have been attending Dr Alhassan’s clinic for over a year now and have found him more than helpful, patient and understanding - I don’t understand the bad reviews.
The clinic is easy to book in online or over the phone, there is always an appointment available and I have always found the reception staff so friendly.
In terms of cost I’m happy to pay slightly more than other places for an easy service at a time when very few if any clinics are taking new patients, although I feel the cost is in line with most GPs nowadays. While other reviews say they don’t get enough time, I feel the service is efficient and thorough and I have never once felt rushed out the door or as if anything has been missed/skipped. In fact he has copped issues I haven’t even visited for and provided prescription/care without needing to ask for it.
I would happily recommend Dr Alhassan to anybody looking for a GP, and take the bad reviews with a pinch of salt.
Disappointed After Years of Loyalty
I’ve always had full respect for the doctor at this medical center—he is professional and caring. Unfortunately, the same cannot be said for the reception and administrative side, which has become a complete disaster.
I visited the center on Friday and was told I needed an appointment. Fair enough. So on Monday, I left a voicemail requesting a booking. On Tuesday, I called again to confirm they received it and spoke with a receptionist who scheduled me for 3pm the next day.
Come Wednesday, I took time off work and drove over 30km, only to be told I had no appointment and there were four patients ahead of me. No apology, no accountability, just confusion and wasted time. This level of disorganization is unacceptable.
❌ Organisation: 0/10
❌ Communication: 0/10
❌ Competence of support staff: 0/10
After many years of being a loyal patient, I’m genuinely disappointed. It’s clear now why the center is receiving low ratings online. Time to move on.
26.08.2026 update: answer from the labarratory:"Bloods received 14/08/2025
Bloods processed 14/08/2025
Bloods reported to GP electronically 14/08/2025"
Why was I told falsely that the test had not been done, with excuses such as staff being on holidays and having no information? Does the clinic GP know how to use the computer and the electronic system?
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22.08.2025
Had to send them email (cholesterol test - 8days no result...communication -0 / I will have to go do it again, because : who would be happy with the cholesterol results from the sample taken 8+ days before?):
Dear GP Centre,
I called your centre today at 10:00 (p.s. 12 am+ - no feedback) and still have not received any reply or feedback, as to my previous email. Therefore, I am repeating my questions
Was the cholesterol test completed, and what is the result
On 19.08.2025, I ringed you and I was informed that the test was not ready because a staff member was on holidays
There for, I would like to ask some additional questions and I hope you provide me with clear answers and needed certificates:
1. How were my blood samples stored during this period?
Does your centre hold the necessary certificates or accreditation to keep blood samples for longer than approximately two days?
Could you provide any certificate or clear information on where and how I can verify that your GP centre has this permission?
I would also like to express my dissatisfaction with the information and service provided by your centre:
When my blood sample was taken, I was not informed that I would need to wait up to 8 days (and maybe more) for the result.
By phone, I was not given full or clear information, nor assurance that my blood sample was stored according to required standards, and that the results would therefore be reliable.
Please be aware that if I do not receive a full response with the requested information (including confirmation of how my blood sample was stored and whether your centre is permitted to do so), I will be forced to submit a written complaint to the Medical Centre.
...
Thank you, Dr. Ammar, and a special thanks to the staff as well. My appointment was on time, and everyone was very polite and helpful. I visited several clinics before, but Dr. Ammar truly made a difference and provided excellent care. The clinic is very clean and comfortable. Highly recommend!
Appalling service. No transparency on the charges, lack of professionalism, abysmal service. I had few checkups previously which gave me the hints on their service but kept giving them benefit of doubt. However, after the last checkup on my wife who is on last trimester, have ended my patience. The doctor Couldn't find heartbeat on my unborn child even Though all was fine as we found out later. But still charged us 80 euros. The receptionist didnt even wanna give the stamp on the payment receipt which i need to claim for my health insurance. I had to insist to get this. This happened before too and hints me that they are not properly trained on what to expect and how they can respond efficiently . Dr. Al Hassan asked us to make another appointment just to issue a note for my wife to apply for PPSN.
A friend of mine EMAILED for a repeat prescription. Receptionist rang for payment did not inform him of the price and when checked his bank was charged 80 euro. Tried to email to correct what we assume was an error no reply for days until he said he would pop in. Got an email then saying price was correct 😟rang and was met with the rudest receptionist ever. Avoid at all cost unless you have plenty of money to waste 😡
Please don’t ever go here. Especially if it’s a woman problem. I had some problems which are very common for women and just wanted to get it looked at just to be on the safe side. I spent 100€ first time consultation. I was in there for not even 2 minutes. The doctors words “oh I believe this could be xyz. Sounds like it” then he prescribed me antibiotics for some reason and pretty much shoved me out the door. Weird. A simple cream would have done the job. He didn’t even look at me. Technically speaking this could have been something else symptomatically speaking.
I come from a country where doctors tend to look at the issue you’re describing and not just prescribe antibiotics for everything without even checking out what it is you’re having problems with. I was fairly upset afterwards. I wasn’t made comfortable, didn’t feel heard, my problem wasn’t taken seriously even though it was something small in the end. A good doctor or physician should do all of this. Especially if you have to pay so much money.
Hello,
I want to share my recent experience with Dr. Hassan's clinic, and unfortunately, it's quite disappointing. To start, the receptionist charged me as if I were a new patient, despite this not being my first visit, resulting in an extra 25 quid charge. Additionally, my encounter with Dr. Hassan left much to be desired. He was very rude and rushed through the consultation without thoroughly examining my symptoms. Even for someone with a chest infection, he didn't bother to check my blood pressure or oxygen levels, which I believe should be a standard procedure.
The entire consultation lasted less than 5 minutes, during which Dr. Hassan quickly diagnosed me with a chest infection without proper examination. Despite my specific request for Erdotin, a medication I had used before and knew would help, he insisted it was a chest infection and prescribed a variety of different medicines.
After 5 days with no improvement, I returned to the clinic. I questioned the initial charge, to which the receptionist had no valid explanation. I was even required to pay the full fee in advance to see the doctor, despite being in their system. Although the receptionist deducted the 25 quid overcharge, it was clear that they were more concerned about money than patient care.
During my second visit, Dr. Hassan was more polite and finally prescribed the medication I had initially requested, advising me to take it consistently for three weeks. Yes, 3 weeks... It's frustrating that I had to spend 150 euros just to obtain the medication I needed in the first place.
In my opinion, this clinic prioritizes profits over patient well-being. I plan to report this experience to HSE. I strongly recommend avoiding this place. Dr. Hassan's conduct during my visits raises serious concerns about his suitability to practice medicine, and I believe his license should be reviewed.
Today, after getting what I asked for, I am feeling much better. I am not planning to follow his advice of taking it constantly for 3 weeks
Thank you
