This review is for the Pediatric Dentistry of Flushing at 135-14 Jewel Avenue. Our visit was in April 2026. It is genuinely hard to put into words the disbelief I felt during our visit to this practice. While we chose this office because they accept 1199SEIU insurance, the experience was a profound disappointment. As a healthcare worker myself, I hold medical environments to a high standard of safety and professionalism, and what we encountered fell dangerously short of that. The issues first began at the entrance, which is cramped and ill-equipped for anyone with a stroller, requiring a difficult maneuver through two doors with almost no clearance. Ironically the practice sent an excessive number of automated reminders strictly demanding that we check in early and not be late, yet we weren't seen until 30 minutes after our scheduled time. The atmosphere of the office is notably non-secular; with multiple Torahs displayed on a console table in the waiting room, it appears the practice specifically caters to the local Jewish population. The environment felt quite chaotic, with large groups of children from other families wandering in and out of the exam hallways unchecked. The space itself is essentially one long hallway lined with plastic chairs, not at all warm or inviting for children, with no toys provided. A television mounted in the corner with a poor-quality screen was the only thing available to keep our son occupied. When we were finally called back, I was met with absolute shock. We were led into an exam room that was an active construction site, featuring exposed raw drywall, cement boards underfoot, metal mesh on the floor, and a tarp in the corner covering debris. There wasn't even a door or a curtain for basic privacy. From a clinical standpoint, this is an unacceptable infectious and respiratory hazard. Raw drywall and construction dust are not sanitary environments for dental work, where microscopic bacteria are regularly aerosolized. As someone with a sensitive respiratory system, the dust in the air caused me immediate distress. We couldn't even allow our toddler to move around because the flooring was so unsteady and dangerous. Not to mention a ginormous exposed crack in the wall that spanned from floor to ceiling. What I find most disappointing was the total lack of transparency. Not once did a staff member acknowledge the state of the room, offer an apology for the conditions, or even provide a mask for the dust. The lack of basic decency to acknowledge these conditions speaks volumes about the practice's priorities. It's clear they would rather maximize profit by seeing patients in a literal construction zone than close the room until it is safe and sterile. They couldn't wait until the room's walls and floors were at least finished? Absolutely ridiculous. While the hygienist was pleasant enough and successfully cleaned our son's teeth, the doctor’s approach was frustrating. We specifically requested Dr. Kim over the phone based on her glowing reviews but were given Dr. Weinberg with no communication. She spent less than 5 minutes with us and relied on forced familiarity, using a patronizing nickname for our son rather than his actual name. This attempt to appear approachable felt like a performative tactic intended to ignore the hazard we were sitting in, and it completely failed to soothe our distressed toddler. What should have been a positive first dental milestone for our son was instead a stressful, unpleasant, and unsanitary experience. We drove a long way to come here because they accepted our insurance, but we are now looking for a new dentist. I would rather pay out-of-pocket than return to a practice that views these conditions as acceptable for patient care. It is utterly disrespectful and shows no care for human health and safety which should be paramount as a pediatric dental practice. Subjecting children as young as 12 months old, toddlers under the age of two, to these types of conditions is absolutely indefensible.
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