On rating this is a typical Dental Clinic listing for Illinois: 4.9, where the local average across 24 clinics is 4.7. Worth weighing against how little sits behind it: 952 reviews, against a local average of 1,896.
Thanks — your review is with our moderators and appears once it is checked.
No one has reviewed this clinic here yet. Yours would be the first.
I switched to Affinity Dental about a year and half to two years ago, after my former dentist proved not to be a good fit. This team is knowledgeable, kind, efficient and communicative. Special shoutout to Tina- she has a really gentle touch. Going to the dentist isn’t ever really fun, but she definitely makes it as close to fun as you can get!
Translated by Google
My 1st visit. Friendly reception, very nice and competent hygienist who did a thorough and gentle examination. Then when I saw the dentist who identified the problem and a definitive solution. I was completely impressed with the whole recess. I feel that I have found a new dental home. I feel lucky. I’m
Translated by Google
Raj, the new hygienist, did an excellent job cleaning my teeth. I drink a lot of coffee, and he was incredibly thorough in removing the staining while leaving my teeth looking and feeling fresh and clean. My exam with Dr. Bessy was as thorough as always, and the entire front desk team continues to be friendly, professional, and helpful. Affinity provides an outstanding dental experience from start to finish. I highly recommend them!
Translated by Google
The staff here are always friendly and welcoming. I’ve been a patient for years because Dr. Besse does excellent work, and Tiffany is hands down the best dental hygienist I’ve ever had. I see her twice a year, and she’s always thorough, professional, and caring. Today my cleaning was done by someone else, Lily, and unfortunately it wasn’t the same experience. Based on my years of visits, I highly recommend Dr. Besse and Tiffany—they’re the reason I keep coming back.
Translated by Google
I couldn’t be happier with this dental office! From the moment you walk in, the entire team is so welcoming and friendly — it truly makes going to the dentist a pleasant experience. One of the things I appreciate most is how accommodating they are with scheduling. They’ve made it so easy for my whole family to come in at the same time, which is a huge help for busy parents. The hygienists are incredibly thorough and always take their time explaining what they’re doing and why, which makes everyone feel comfortable and informed. Dr. K is extremely professional and detail-oriented. She takes the time to carefully explain everything about my dental health and any treatment recommendations, and I always feel like I’m in great hands. We are so grateful to have found such a caring, organized, and patient-focused dental team. Highly recommend!
Translated by Google
Fabulous experience. Have a pending trip and discovered a big hole in the back of my tooth. I assumed there was nothing to be done for a quick fix but decided to get an emergency appt to see. Dr. K To my amazement she diagnosed the issue and was able to fix it on the spot. Am the happies patient today and without doubt a 5 Star Review. THANK YOU THANK YOU
Translated by Google
I can’t say enough positive things about the Affinity Dental practice. Our whole family has been going here for several years. The Dentists and hygienists are highly professional and do excellent work. Their technology is the best available and they provide sound, trustworthy advice. Even the front desk staff is very professional.
Translated by Google
I am very disappointed with this office’s communication and billing practices. I was told my visit was a free consultation, yet it was billed to my insurance without my consent, reducing my annual insurance benefits. I called multiple times and requested a call back from the office manager, but no one ever called me back. I only received an email from Ashley, the office manager with a treatment plan, which was sent after I complained and more than a month after the consultation.They charged a fee, but no treatment plan was provided unless I complained. This is not the first billing issue I’ve experienced here. In a prior treatment, I was charged upfront and later discovered through my insurance statement that I had been overcharged. A refund was only issued after I questioned it. These experiences show poor communication, lack of transparency, and questionable billing practices. Patients should carefully review their insurance statements.
Translated by Google
Reviews sourced from Google. ClinicPicker does not edit or remove them.
