Volksmaster Ltd

Volksmaster Ltd
Volksmaster Ltd — photo 2
Volksmaster Ltd — photo 3
Volksmaster Ltd — photo 4
4.8
Rating
650
Reviews
Closed
Right now
Opens 8:00 AM

Opening hours

Mon
8:00 AM–5:30 PM
Tue
8:00 AM–5:30 PM
Today
8:00 AM–5:30 PM
Thu
8:00 AM–5:30 PM
Fri
8:00 AM–5:00 PM
Sat
Closed
Sun
Closed

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Highlights

Step-free access covers the entrance and the car park. Before you go: an appointment is required. For paying, credit cards, debit cards and contactless mobile payments are listed. Its profile names treatment on site. It identifies as LGBTQ+ friendly and a safe space for transgender patients.

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking

Amenities

  • Mechanic

Who it suits

  • LGBTQ+ friendly
  • Transgender safe space

Offerings

  • Oil change

Payment

  • Credit cards
  • Debit cards
  • NFC mobile payments

Planning a visit

  • Appointment required
  • Appointments recommended

Service options

  • On-site services

Location

Patient reviews

Matthew Harwood

Perfect service from start to finish! I needed a fast MOT, followed by some urgent repair work to get it to pass. The staff were incredibly friendly and responded to my emails super quickly. I will definitely use them again and highly recommend them—especially for anyone with a rare car like my Audi A2

1crazy ninja

I’m extremely disappointed in the service Iv received and it has left my quite angry, upset and feeling like Iv been ripped off. My car was also returned with old engine parts left in the engine bay, oily hand prints on the bonnet, old and oily engine parts just dumped in the boot with the engine cover causing the top of the engine to be full of water when I got home from Holliday. Something that well know to cause injector failure. I took my 2011 seat Leon FR in for 2 separate issues one regarding the gearbox and the other was a fault making the car go into limp mode. The cost of identifying these issues were £100 per issue. So at that price you would expect top class service and to be sure they had got to the bottom of the issues. The gear box was correctly identified and repaired with no problems. After this it all went down hill. The limp mode issue I was told could be potentially the N75 valve or the turbo potentially but I was told a N75 valve would possibly fix it. I authorised this work and was later told this didn’t fix it and the turbo was scrap as the actuator was the problem and “we can’t get parts as they aren’t manufactured” I was then told I needed a turbo at £2000 fitted. As the car is only worth around £3000 I declined the work. Despite them “not being manufactured” I ordered a new turbo actuator from dark side performance for £150, a reputable and well known performance Diesel Company. I was even more shocked when I took the car to another Garrage and was succinct told the turbo actuator was fine and this wasn’t the issue. How can you charge £100 and not even diagnose the issue!! I paid £600 all in for this service I’m frankly extremely angry!! If volksmaster would like to initiate a dialogue and try to make things right, I would be more than happy to speak to them. As of now frankly I find the way I was treated disgusting and down right disrespectful. I would also like to know the steps they took to identify the actuator was bad as I find it hard to believe they correctly tested components and came to this conclusion.

John Wakefield

Called this morning to see if they can fix my air conditioning. They got me booked in same day. Was done in less than 2 hours. Now it’s working great again. Very happy. Girls at the reception have excellent customer service skills. Very polite and friendly. Speedy service overall. Went above and beyond my expectations as I appreciate I wasn’t booked in already. And they were busy too. Very grateful for your service today. I will definitely be returning in the future

Sammad Arif

I've been using Volksmaster for the past 4 years and they've handled everything my car has needed during that time. They've looked after my Seat Leon Cupra ST and I genuinely wouldn’t trust anyone else with it now. Over the years they've carried out routine servicing, DSG servicing, Haldex servicing, suspension work, inspections and general maintenance. Most recently they completed a full service, DSG service, Haldex service with pump clean, replaced my front suspension bushes and carried out a 4-wheel alignment. The car now drives tighter, smoother and feels much more direct on the road. What I really like is that they’re honest and transparent. They explain what actually needs doing without pushing unnecessary work, and whenever they've found an issue they’ve taken the time to explain it properly. As someone who owns a performance car, trust is a big thing and I’ve always felt comfortable leaving my car with them. The quality of work has always been excellent and they use OEM or OEM-quality parts, which is important to me. You can tell they know VAG cars properly and understand performance models rather than treating them like just another car coming through the workshop. The pricing is another big positive. You get dealer-level service and attention to detail, but at a much more reasonable price. On my latest visit they even applied discounts across multiple jobs, which shows they value repeat customers. After 4 years of using them consistently I can honestly say I highly recommend Volksmaster. If you own a VW, Audi, SEAT, Cupra or any VAG performance car and want somewhere trustworthy that does quality work at fair prices, this is the place to go.

Wayne Shepherd

Booked in for Haldex oil service. Booked appointment at my availability, price quoted prior to appointment and satisfactory. Pleasant and knowledgeable staff. Car washed on completion of work. Great service. Thanks Wayne.

Alan Holding

Unbelievable service from start to finish. Staff who answer the phones are polite & helpful. Booking in process was easy, clarity on what happens was simple. Drop off & pick up was efficient. They sent a video clearly describing the findings after the inspection. Very competitively priced vs main dealer. Picked up the car to find it had been washed & vacuumed. Would definitely recommend and we'll use Volksmaster again 👏

Jan Smith

I am posting a thoroughly well deserved review for Volksmaster Ltd Heywood. I took my lease car for its annual service this morning and I have to say what wonderful service I get from that establishment! Within a couple of hours I had a call to say all done and ready to collect. All levels checked, plugs, points everything. The staff are brilliant. Ever so helpful and friendly. I was then asked if I would like it to have a wash....it was a bit mucky 😬 at no charge. Not only was it washed by a charming young man, but he also vacummed the interior for me too!! Now that is what I call going above and beyond service. This garage is so worth a call for your motoring needs. Extremely professional and if I could have given 10 stars 🌟 I would've. Thank you so much for the wonderful service and welcoming, friendly and warm reception I was given. Well done to you all at Volksmaster York st Heywood OL10. Janet Smith ♥️😊

Stephen Singleton (Japanese Knotweed Plus)

I have just started using this garage. I find them very professional and reasonable when it comes to paying. They got me in the next day for an MOT for my Volvo XC60 inscription will be using again.very pleased with the service and would recommend.

Reviews sourced from Google. ClinicPicker does not edit or remove them.

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