من أسوء الأماكن ممكن تروح لها بالنسبه لعلاج الأسنان واسوء معامله مرضي بعالج في ضرسي عصب رحت الطوارئ من شده الوجع بعد الجلسه وبلغوني أن سبب الوجع بكتريا دخلت أثناء الشغل من الألم ووقتها وبتصل عليهم وببعتلهم ولا حد رد عليا بعد بيومين الدكتوره اتصلت اعتذرت وادعت ان المركز جاب دوي رخيص هو ده ال عملي حساسيه وأنها جابت دوا علي حسابها وان لازم ارجع أكمل العلاج وان علي ضمانتها مش هيحصل خطئ تاني رحت كملت جلسات العصب لان هي اعترفت بان الغلط من عندهم وهالحل المشكله من المفترض وأنا كنت دفعت كامل المبلغ ٨٠٠ درهم وده بالنسبه لباقي العيادات غالي جدا بس علي أساس هاخد خدمه نضيفه للأسف حصل العكس قعدت في ضرسي ٧ جلسات منهم جلسه كانوا عاملين عيد ميلاد ولما روحت العياده قالتلي لا مش هنفتح اليوم سيبه شويه علي الرغم إنها ال حاطه الموعد بس علشان تحضر عيد الميلاد المهم بعد ما خلصنا طلبت من الاداره ومن مدير المركز تقارير بكل جلسه وصوره الاشاعه الاخيره للضرس كمية إهمال مش طبيعيه لحد الان من عشرين يوم وما بعتوهم علي الرغم اني بفكرهم ديما ولكن بتعاملوا باهمال شديد للمرضي "One of the worst places you could ever go to for dental treatment, and the absolute worst patient care. I was getting root canal treatment on my tooth. After one of the sessions, I had to go to the ER because the pain was so severe. There, they informed me that the pain was caused by bacteria that entered the tooth during the procedure. I was in intense pain at the time; I kept calling and messaging the clinic, but nobody responded to me. Two days later, the doctor called to apologize. She claimed that the center had purchased cheap medication, which is what caused my allergic reaction/sensitivity. She said she had bought proper medication at her own expense, that I needed to come back to finish the treatment, and that she guaranteed no further mistakes would happen. I went back to complete the root canal sessions because she admitted the mistake was on their end and was supposed to fix the problem. Plus, I had already paid the full amount of 800 AED, which is very expensive compared to other clinics, but I paid it on the assumption that I would receive high-quality service. Unfortunately, the exact opposite happened. It took 7 sessions to finish my tooth. During one of those sessions, they were celebrating a birthday at the clinic. When I arrived, she told me, 'No, we won't open the tooth today, let's leave it for a bit'—even though she was the one who set the appointment—just so she could attend the birthday party. Anyway, after we finally finished, I requested reports for each session and the final X-ray of the tooth from the management and the center's director. The amount of negligence is unbelievable. It has been twenty days now and they still haven't sent them, despite me constantly reminding them. They treat patients with extreme neglect."
Translated by Google
