King's Marina Medical Centre

Omrame Bally

June 23, 2025

الأطباء رائعين أداره ممرضات والاستقبال اكتر من روووعه

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Nancy

May 23, 2026

Quick, professional, and hassle-free health checkup experience for my whole family. The staff were very friendly and accommodating. They also offer health packages for kids, which is a great option since we plan to make annual health checkups a regular routine for our entire family.

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Alsu Khusniyarova

June 4, 2026

⭐⭐⭐⭐⭐ I would like to express my sincere appreciation for Medona. She is always kind, professional, and incredibly caring. From the moment I arrive, she makes me feel comfortable and well taken care of. She is attentive, patient, and takes the time to answer questions and explain procedures clearly. Her warm attitude and genuine concern for patients make every visit a positive experience. It is clear that she is dedicated to providing excellent care and goes above and beyond to support her patients. Thank you, Medona for your compassion, professionalism, and outstanding care. You are truly an asset to the clinic and healthcare team. ❤️

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Вера Фродина

May 23, 2026

I want to share my experience visiting this clinic. If you need to reach a doctor or a nurse by phone, it is absolutely impossible. I went through hell and back just to get a nurse to coordinate my ultrasound approval with the insurance company after my appointment. I have excellent insurance coverage, and ultrasound approval normally takes just one quick phone call. ​Getting through to anyone is an absolute nightmare. The reception staff just keep saying, 'We've sent a message, please wait.' And nobody ever calls back. I called at 5:50 PM, only to be told that everyone had already gone home. ​My appointment with the doctor was on May 12th. It took them until May 22nd to finally read my message and call me. I happened to miss that single call. Do you think the clinic tried calling back or even sent a text message? Of course not! What kind of service and attitude toward patients is this? Why should a patient, paying with their own money, have to beg for a service?

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Kirill Molokov

June 11, 2026

Very disappointing experience with the administrative staff at King’s Marina Medical Centre. Two days ago, my wife submitted our newborn's lab tests and has been trying to get the results ever since. Yesterday, she called and was told they would be emailed shortly. Nothing arrived. Today, called twice myself and was told both times that the results would be sent "within 10 minutes". More than an hour later, we’re still waiting. What makes this even more frustrating is that this is not the first issue we’ve had recently. There always seems to be some kind of chaos: appointment scheduling problems, system issues, delays, miscommunication, and now this. It feels like nobody really knows what’s going on. The only thing that seems to work perfectly is billing. The invoice was sent promptly and without any delay whatsoever. Apparently, that’s the one process that never has technical issues. For the prices this hospital charges, and for a facility that markets itself as one of the best in Dubai, the level of organization and customer service is honestly shocking. When parents are waiting for medical test results for their newborn child, they shouldn’t have to spend their day repeatedly calling the hospital and chasing people for updates. P.S. The doctors and medical staff are generally good, though, and some are truly excellent. The problem is the administrative side of the hospital, which seems to be deteriorating rapidly.

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Myline Dian

June 19, 2026

I am extremely disappointed with my experience at King’s College Hospital Dubai Marina today. I am currently pregnant and had an appointment scheduled with Dr gynecologist obstetrician . After arriving on time, I was left waiting for more than one hour without any proper communication or updates from the staff. I later discovered that my appointment had been double-booked with other patients, and nobody informed me in advance. Even after waiting for such a long time, there was still another patient ahead of me. As a pregnant woman in my third trimester, this level of organization and lack of consideration for patients is unacceptable. Long waiting times can be physically exhausting and stressful, especially during a high-risk and sensitive period of pregnancy. What disappointed me the most was the lack of transparency and respect for patients’ time. Had I been informed beforehand, I could have rescheduled or adjusted my day accordingly instead of making an unnecessary trip and waiting in discomfort. I expected a much higher standard of care and professionalism from King’s College Hospital Dubai, given its reputation. I sincerely hope the hospital reviews its appointment management system and improves communication with patients so that others, especially pregnant women, do not have to go through the same experience.

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Dan Newlands

June 22, 2026

Doctor Olena Garmish and her nurse Medonna were absolutely perfect. I had recently moved to Dubai from the UK, and was being treated for an arthritis condition that required injections. It took 2 days from initial consultation, insurance approval to injection delivery. Dr Garmish went above and beyond to ensure I would receive my medication, thank you Olena. I couldn’t recommend them enough.

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Virginia Vasilache

March 5, 2026

Many thanks for Dr. Reshma Naik and her assistant Wil. They were amazing! Super professional, gentle, and made the whole visit stress-free and I have the best smile ever. My teeth look and feel great—best dental work I’ve ever had. I am very happy! Highly recommend this team!

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