Physical Therapy & Rehabilitation in Geneva averages 4.9
65
Reviews
Average here is 86
Open
Right now
Closes 6:00 PM
Where it stands in Geneva
Atlantic Santé – Physiothérapie rates about where the Physical Therapy & Rehabilitation field in Geneva does — 4.7 against a local average of 4.9 across 28 clinics. The rating rests on 65 reviews. Clinics here average 86, so read it as a first impression rather than a settled one.
Opening hours
Mon
8:30 AM–12:00 PM
1:00 PM–6:30 PM
Tue
8:30 AM–12:00 PM
1:00 PM–6:30 PM
Wed
8:30 AM–12:00 PM
1:00 PM–6:30 PM
Thu
8:30 AM–12:00 PM
1:00 PM–6:30 PM
Fri
8:30 AM–12:00 PM
1:00 PM–6:30 PM
Today
9:00 AM–6:00 PM
Sun
Closed
Highlights
Accessibility
Wheelchair-accessible seating
Wheelchair-accessible toilet
Amenities
Gender-neutral toilet
Toilet
Who it suits
LGBTQ+ friendly
Transgender safe space
Planning a visit
Appointment required
Appointments recommended
Location
Patient reviews
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Jad
I had two consultations with Dr. Josué Hile Oumarou in psychiatry, in February and in March, and my experience was extremely disappointing.
During the first session, before I had the opportunity to properly explain my situation, the doctor stated that his approach was based on prescribing medication and suggested that otherwise he could not continue as my psychiatrist. When I explained that I wanted first to discuss my situation and explore options before considering medication, the interaction became tense and dismissive. I left the consultation feeling unheard, uncomfortable, and emotionally distressed rather than supported.
Despite this first experience, I decided to give a second chance and attended another consultation in March. The session lasted approximately 23 minutes and ended with the doctor telling me to find another psychiatrist. The abrupt nature of the consultation and the lack of engagement with my concerns left me feeling even more discouraged and emotionally affected.
What made the experience even more concerning was the billing. For the two sessions combined (approximately 75 minutes and 23 minutes), I received invoices approaching CHF 1,000. The detailed billing stated 150 minutes “in person” and 113 minutes “in absence.” I understand that administrative work and reports may be billed, but these numbers appeared excessive compared to the actual consultations. When I questioned the clinic, the explanations I received did not correspond to my recollection of the sessions or to the billing details themselves.
Additionally, one invoice was sent on 15 April with a payment deadline of 19 April, and despite disputing the charges in writing, I received a payment reminder with late penalties on 28 April while the dispute was still unresolved.
This review reflects my personal experience and my concerns regarding communication, professionalism, and billing transparency. I encourage future patients to request detailed explanations of invoices and treatment approaches from the beginning.
Je recommande vivement ce centre médical. L'accueil est chaleureux, les professionnels de santé sont à l'écoute et très compétents. Les locaux sont propres et bien organisés, ce qui rend les visites agréables. Un vrai sentiment de confiance et de sérieux se dégage dès l'arrivée. Merci pour la qualité des soins et du service !
I had an excellent experience at Atlantic Santé. The clinic is well-organized, clean, and operates efficiently, with minimal waiting times and clear communication throughout the process.
Dr. Lima demonstrated a high level of professionalism and expertise. He provided a clear and thorough explanation of the diagnosis and treatment options, answered all questions with precision, and ensured that each step of the consultation was handled with care and attention to detail.
The staff was courteous and competent, contributing to a smooth and reassuring overall experience. I would not hesitate to recommend this clinic and Dr. Lima to anyone seeking high-quality, reliable medical care.
Dr. Lima has always given me precisely the high-quality treatment I was hoping for. He is a pleasant person, and good to talk with, beyond the medical business at hand. On the medical topics, he has always taken the care and time to explain the complexities in clear terms, as to results, concerns and options and the recommended procedures always worked perfectly. He is an excellent, responsive and engaged consultant and I would not hesitate to recommend him.
Staff has always been top notch as well.
Charlène is an amazing physiotherapist: she practices the mezières method and is wonderful at it. She has been treating me for more than 2 years and my health has improved so much ever since.
